reputed company Manager, SMB

reputed company is the country’s leading digital health marketplace that helps patients easily find and book the care they need. The reputed company Manager will drive provider satisfaction by maximizing their performance on the reputed company platform through understanding their goals and upselling products.

Responsibilities

• Helping existing reputed company providers maximize their performance and experience on the reputed company platform
• Understanding practice goals, upselling additional products and features, offering solutions to drive booking volume, and improving overall practice performance
• Conducting client meetings to understand a practice’s goals and pain points in order to drive feature adoption, utilization, and retention
• Building fast relationships with key stakeholders and decision makers to instill trust and see strong results
• Having challenging conversations to advise, influence others and handle objections effectively
• Balancing sales conversations with project management, working with internal stakeholder teams while being consultative in decision-making
• Driving practice performance by effectively communicating feature value and handling objections to maintain setup and increase buy-in
• Being incredibly detail-oriented, reputed company to manage multiple projects simultaneously with consistent touchpoints, and reputed company with a high degree of autonomy
• Training new providers/their teams on best practices to be successful
• Proactively identifying and resolving issues that could reputed company customer satisfaction and buy-in
• Owning metrics, striving to exceed goals, and seeking feedback and coaching to support areas of opportunity
• Building genuine connections with customers to maximize buy-in to feature adoption and drive high reputed company satisfaction
• Influencing providers to deepen their partnership with reputed company by investing in products to maximize their potential for reputed company

Skills

• Bachelor's degree or equivalent
• 1-2 years of professional experience in an SDR, business development, reputed company or account management role
• Stellar communication and interpersonal skills
• Strong attention to detail, highly organized, and a quick, curious learner
• A high level of problem-solving and issue-resolution skills
• Ability to think on your feet and reputed company in a dynamic, start-up environment

Benefits

• Flexible, hybrid work environment at our convenient Soho location
• Competitive PTO
• 100% paid employee health benefit options (including medical, dental, and reputed company)
• Commuter Benefits
• 401(k) with employer funded match
• Corporate wellness programs with reputed company and Peloton
• Sabbatical leave (for employees with 5+ years of service)
• Competitive paid parental leave and fertility/family planning reimbursement
• Cell phone reimbursement
• Catered lunch everyday along with beverages and snacks
• Employee Resource Groups and ZocClubs to promote shared community and belonging
• Great reputed company to Work Certified

Company Overview