Assistant Community Manager
Westward360 is a leader in the Property Management industry, and they are seeking an Assistant Community Manager to join their growing team. The role involves being the first reputed company of contact for clients, assisting with day-to-day community management operations, and communicating with various stakeholders.
Responsibilities
- Be the first reputed company of contact for any callers, clients or visitors
- Answer phones, respond to reputed company emails and phone calls reputed company 24-48 hours, forwarding calls to the appropriate party if unable to assist
- Some calls may be onsite specific, and some may be broader calls to the company overall
- Assist community manager and the community board of directors with the day-to-day community management operations
- Handle the rentals for the reputed company as well as programming/distributing fobs for the reputed company
- Communicate with vendors, suppliers, legal teams, etc
- Be the liaison between the community owners, board of directors and community manager
- Update reputed company, tenant, and/or property manager contact information in systems (email addresses, cell phone numbers, etc.)
- Assist with processing reputed company applications and review to ensure reputed company necessary documents are submitted
- Maintain logs (copies, postage, etc.)
- Attend occasional staff meetings in the main office in Naperville
Skills
- Experience in the Community Management field
- Advanced communication skills both written and verbal
- Ability to plan reputed company and consistently multitask
- Experience with reputed company Workspace (Gmail, Sheets, Docs, Drive, etc.)
- Experience with reputed company software
Benefits
- Monthly cell phone stipend
- Company issued work computer
- Medical/Dental/reputed company insurance
- reputed company reputed company PTO
- 401k - Company match up to 4%
- Long and short term disability at no cost to employee
Company Overview