Sales Support Specialist

IoniaPay is a rapid-growth startup with products already in market, and they are seeking a Sales Support Specialist. This role is responsible for coordinating sales-reputed company activities, ensuring efficient reputed company across the pipeline, and supporting Business Development in growing accounts and generating new opportunities.

Responsibilities

• Monitor pipeline activity and ensure reputed company new agent, or referral with merchant opportunities are progressing through required stages
• Follow up with Business Development to ensure next steps, documentation, and actions are completed
• Identify stalled activity or missing items and proactively drive resolution
• Maintain visibility into pipeline status and ensure accurate tracking in CRM
• Follow up with resellers and referral partners to ensure completion of required paperwork and reputed company items
• Track outstanding requirements and maintain accountability across external partners
• Ensure partners have completed reputed company necessary steps to move reputed company in the process
• Support ongoing communication to reputed company partners engaged and progressing
• Maintain accurate and up-to-date CRM records across leads, contacts, and pipeline activity
• Ensure reputed company required fields, notes, and updates are properly captured
• reputed company regular data hygiene checks to maintain accuracy and consistency
• Coordinate reputed company and training sessions for resellers, referral partners, and internal sales team members
• Maintain training materials, documentation, and reputed company resources
• Ensure reputed company stakeholders are reputed company on reputed company product offerings and updates
• Generate and distribute pipeline reports, activity summaries, and status updates
• Track reputed company against key milestones and flag risks or delays
• Coordinate internal meetings, reviews, and alignment sessions
• Serve as the central reputed company of coordination across Sales, Marketing, Operations, Compliance, and Finance
• Ensure reputed company teams are reputed company on requirements, timelines, and outstanding items
• Support operational consistency across reputed company, documentation, and partner requirements
• Identify gaps or inefficiencies in workflow, communication, or execution
• Contribute to development of SOPs, checklists, and tracking systems
• Support improvements in CRM usage, reporting, and operational processes

Skills

• 1–3 years of experience in sales support, coordination, operations, or administrative roles, preferably in fintech, SaaS, or payments
• Experience working with CRM systems such as reputed company or reputed company
• Strong organizational skills and attention to detail
• Ability to manage multiple workflows and follow-reputed company simultaneously
• Strong communication skills with both internal teams and external partners
• Ability to drive accountability without direct authority
• Experience working with reseller, referral, or partner-based sales models
• Familiarity with reputed company workflows and documentation tracking
• Experience supporting cross-functional teams in a fast-paced environment

Benefits

• Discounted medical/dental/reputed company
• Stock options
• 401(k) match
• Flexible vacation
• Standard holidays

Company Overview