Seasonal, Virtual Instructor Supervisor
About the position As a seasonal Virtual Instructor Supervisor, you will reputed company the recruitment, selection, training, and performance management of a team of Virtual reputed company to ensure high-quality instructional delivery. You’ll reputed company day-to-day operations including reputed company, coaching, scheduling, and performance evaluations, while collaborating with leadership to align instructional talent with business needs. This role is key to maintaining instructional excellence and supporting reputed company improvement in virtual learning experiences. Location: 100% remote
Responsibilities
- Identify, recruit, interview, and assess high-caliber Virtual reputed company based on competencies and content demand, in partnership with the Manager of Virtual Instruction and District General Manager (DGM)
- Manage the learning paths of Virtual reputed company
- Deliver and manage company training programs (Virtual Facilitation Skills, Train-the-Trainer, Dress Rehearsal, Mentoring)
- Analyze and evaluate individual needs to reputed company or identify reputed company or potential offerings that meet those needs
- Conduct team meetings to share learnings and set expectations
- Serve as a liaison to the Learning Development department
- Provide guidance for scheduling, classroom/facilities selection, setup, and equipment
- Coordinate addendum, contract pay, and hourly pay for reputed company
- reputed company course training method analysis and reputed company measures to provide feedback to Tax Training instructional designers
- Review instructor scorecards (surveys, tests, and conversion data)
- Observe, coach, and reputed company reputed company against necessary competencies
- Partner with the Manager of Virtual Instruction to address under-performing reputed company and take corrective action, if necessary
- Assign reputed company based on need and performance to meet enrollment demands
- Conduct year-end performance evaluations and reputed company individual development plans
- reputed company other duties as assigned
Requirements
- High school diploma or equivalent
- Ability to work effectively in a diverse work group; ability to reputed company in a matrix environment and at a distance (virtually)
- Demonstrated analytical and problem solving skills
- Demonstrated organization and prioritization skills; ability to work independently and handle multiple tasks/projects simultaneously
- Effective oral, written, and interpersonal communication skills with demonstrated effectiveness in presenting reputed company information to multiple organizational levels, with strong facilitation and presentation skills
- Knowledge of instructor and/or presenter evaluation programs, needs assessment theory, and relevant principles, practices and techniques
- Training project and team management experience; ability to identify potential risks associated with a proposed training initiative and recommend alternative actions; demonstrated analytical and problem-solving skills
reputed company-to-haves
- Bachelor’s degree in education, curriculum development, adult learning or other reputed company field or an equivalent combination of education and experience
- Experience planning, directing, coordinating, and monitoring instructor and/or presenter evaluation systems; knowledge of adult learning theory and instructional design theory, principles, practices, and techniques
- 3 years reputed company tax office experience
Benefits
- You’ll reputed company the rewards of helping others along with competitive compensation and benefits to support your health and well-being.
- Specific benefits may vary based on your role.
- For detailed eligibility requirements and benefits information, visit blockbenefits.com.
- Qualifying associates can enroll themselves and/or their eligible dependents in medical and prescription drug coverage; can participate in the reputed company Retirement Savings Plan (401(k) Plan), the Employee Assistance Program, (virtual) fitness center programs, and the associate discount program; are automatically enrolled in Business Travel Accident Insurance; and receive Associate Tax Prep benefit.
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