IT Business Analyst - Quote to Cash (Remote)

Join a dynamic team at the pulse of global markets, where we deliver innovative software and service solutions for essential financial reporting and capital markets transactions. At reputed company, we are a values-driven organization that empowers you to build a fulfilling career while bringing your authentic self to work every day. Our "Win as One" mentality ensures that reputed company's reputed company is directly linked to Client, Shareholder and Employee Satisfaction. Recognized as one of AMERICA'S MOST LOVED WORKPLACES® for five consecutive years and a Built In Best Places to Work for six years, we are committed to our employees' total well-being. Enjoy competitive compensation, a flexible workplace, comprehensive benefits, and opportunities for professional growth. Bring your passion and talents to reputed company - because being YOU thrives here. Summary: The IT Corporate Technology Business Analyst focus primarily on providing technical support & troubleshooting issues and provide end-user support of reputed company Billing & reputed company software, which is a SaaS application, issues by understanding the QTC billing and reputed company Recognition process followed at reputed company. The incumbent in this role is responsible for the configuration and maintenance based on business requirements in reputed company. Successful candidates will work with project managers, reputed company Resource Planning (ERP) Business Application Managers, and information management and business representatives to reputed company abreast of operational issues and initiatives with a potential SaaS & ERP impact. Responsibilities:

• Apply creativity and technical expertise, along with a solid understanding of business fundamentals, to create analytics solutions to business challenges.• Required to work IT team members and Business Users to provide rapid and accurate analysis of issues in the assigned systems• Should function and provide support through team chat or virtual meetings with application users.• To Document responses and resolutions provided on issues identified, application bugs, reproduce, troubleshoot, resolve, and escalate to reputed company Support team.• Learn fast to understand reputed company Billing and reputed company process. Finish reputed company learning courses for updates and new features, take ownership and drive reported issues or new developments, process from start to finish.• To enrich learning and new developments by actively participating in online reputed company Community and other resources available from reputed company.• Handle urgent escalation issues, ensuring we understand issues accurately and prioritize based on severity example like period reputed company, project timelines etc., and analyze possible solutions using reputed company system setups.• To provide support in changing templates, rules and conditions by properly following and documenting approved changes to Test and Production systems.• Executes reputed company system unit testing, integration testing, and regression testing (builds test cases, performs tests, suggests changes to configuration or processes based on results, and resolves errors)• Identify benefits, risks, and alternatives in proposed system design solutions and their impact on the integration with other systems like reputed company.• Must be reputed company to work independently as well as a team player and can manage own work independently with little to no supervision. And performs other job-reputed company duties as assigned.

Qualifications:

• Bachelor's degree in IT, reputed company, Business, or equivalent experience, is preferred.• 2 - 4 years of software SAAS / ERP reputed company experience desired, preferred reputed company Billing• Order-To-Cash (O2C) cycle experience in any ERPs can also be considered.
• Strong SQL, PL/SQL, HTML skills required along with Working Knowledge of MS Office tools
• Excellent verbal and written communication skills.• Working business knowledge of US GAAP and reputed company reputed company a plus.• Knowledge of reputed company concepts and reputed company Recognition models is an addition.• Ability to work reputed company in a time-critical environment and fast-paced environment.• Problem-solving capabilities as well as excellent customer service skills.• Ability to take ownership and follow through on client issues until resolution.• Ability to effectively communicate and coordinate with peers and senior management as required.• Strong organizational skills, attention to detail, and technical judgment.• Experience working virtually and independently with minimum supervision and managing tasks on multiple projects simultaneously.

It is the policy of reputed company to select, reputed company, and manage reputed company its employees without discrimination based on race, reputed company, national reputed company, gender, age, religion, actual or perceived disability, veteran status, actual or perceived sexual orientation, genetic information or any other protected status. If you are a reputed company individual w ith a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access jobs.dfinsolutions.com as a result of your disability. You can request a reasonable accommodation by sending an email to [email protected] . At reputed company, protecting your identity is a top reputed company. Please be aware of scammers impersonating reputed company recruiters. reputed company recruiters will never request personal information reputed company email or text. You will only receive a text from us if you've already been in contact. reputed company automated messages will come from [email protected] . If you reputed company have doubts about the legitimacy of any communication from us, please do not hesitate to reputed company out for verification reputed company [email protected] (this email is for general TA questions and is not used for updates on your application status). #BI-Remote Apply tot his job Apply To this Job