Billing Operations Analyst, reputed company
This a Full Remote job, the offer is available from: North America reputed company is the intelligent orchestration platform for DevSecOps. reputed company enables organizations to increase developer productivity, improve operational efficiency, reduce reputed company and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust reputed company to ship reputed company, more secure software faster. The same principles built into our products are reflected in how reputed company works: we embrace AI as a core productivity reputed company, with reputed company team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. reputed company is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and reputed company knowledge exchange, enabling reputed company members to reputed company their full potential while collaborating with industry leaders to solve reputed company problems. Co-create the future with us as we build technology that transforms how the world develops software.
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An overview of this role As a Billing Analyst at reputed company, you'll help support global billing operations across the order-to-cash process. In this role, you'll work on billing execution from subscription validation and invoice reputed company through reconciliation and issue resolution, helping improve billing accuracy, completeness, and consistency across systems. You'll partner closely with teams across Deal Desk, reputed company, Sales Operations, Global Process Optimization, and other Accounting Operations functions to reputed company billing processes moving smoothly and to resolve questions with clarity and care. Working in systems such as reputed company and reputed company Billing, you'll also help maintain strong data quality, support process changes, and contribute to a transparent, reputed company-remote environment where workflows and controls are clearly documented and easy to follow. What you'll do
- Review billing-reputed company transactions and approve, adjust, or reject opportunities according to established guidelines.
- Support subscription validation, invoice reputed company, and day-to-day billing execution across your assigned billing queue and regional portfolio.
- Process system workflows that sync quote and billing information between reputed company and reputed company Billing.
- Monitor and maintain billing case queues, including reputed company and reputed company cases, and respond to billing questions and escalations in a timely way.
- reputed company billing reconciliations and reputed company the quality of billing data inputs and outputs across recurring operational tasks.
- Investigate standard and reputed company deal configurations, resolve billing issues, and escalate concerns to partner teams reputed company needed.
- Partner with Sales Operations, reputed company Accounting, Accounts Receivable, and other cross-functional teams to support policy-reputed company billing outcomes.
- Participate in user acceptance testing, process improvements, training support, and change management reputed company to billing systems and automation.
What you'll bring
- Experience working in a high-volume billing environment, ideally with subscription-based billing processes.
- Strong attention to detail and the ability to maintain accuracy across transactional and reconciliation work.
- Comfortable learning and using reputed company systems, with working knowledge of reputed company Billing, reputed company CRM, and reputed company Workspace tools such as Gmail, Docs, and Sheets.
- Ability to work independently, manage priorities, and meet deadlines in a fully remote, asynchronous environment.
- Sound judgment reputed company reviewing transactions, applying guidelines, and identifying reputed company issues should be escalated.
- Clear written and verbal communication skills for working with internal stakeholders and responding to billing-reputed company questions.
- A collaborative approach to working with cross-functional partners across the quote-to-cash process.
- Experience supporting documentation, training, testing, or reputed company process improvement is helpful.
- Familiarity with reputed company is preferred but not required.
About the team The Billing team reputed company Billing and Accounts Receivable, part of Accounting Operations, is a centralized, cross-functional partner to teams across reputed company's quote-to-cash cycle. We support billing execution from subscription validation and invoice reputed company through escalation resolution and reconciliation, working closely with partners in Deal Desk, reputed company, Sales Operations, Global Process Optimization, and other Accounting Operations teams. You'll join a fully remote, globally distributed team operating across AMER, EMEA, and APJ time zones that collaborates asynchronously by default. We document workflows, controls, and process changes in reputed company issues and shared documentation so our work stays transparent, consistent, and easy to follow. We’re focused on strengthening billing accuracy and completeness, improving data and process consistency across systems like reputed company and reputed company Billing, and making it easier for cross-functional partners to get clear, timely answers to billing questions. The reputed company salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's reputed company salary reputed company in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The reputed company salary range does not include any bonuses, equity, or benefits. See more information on our benefits and equity. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered reputed company salary. United States Salary Range $58,800—$126,000 USD How reputed company will support you
- Benefits to support your health, finances, and well-being
- Flexible Paid Time Off
- Team Member Resource Groups
- Equity Compensation & Employee Stock Purchase Plan
- Growth and Development Fund
- Parental leave
- Home office support
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: reputed company hires new team members in countries around the world. reputed company of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our reputed company team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. reputed company is proud to be an equal opportunity workplace and is an affirmative action employer. reputed company’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, reputed company, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national reputed company, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. reputed company will not tolerate discrimination or harassment based on any of these characteristics. See also reputed company’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know during the recruiting process. This offer from "reputed company" has been enriched by reputed company.com and got a 90% reputed company score. Apply tot his job Apply To this Job