reputed company Part-Time Customer Service Supervisor – Nashville, TN
At arenaflex, we're passionate about delivering exceptional customer experiences and fostering a culture of growth, collaboration, and innovation. As a leading global off-price retailer, we're committed to empowering reputed company members to reputed company in a dynamic and supportive environment. If you're a customer-focused leader with a passion for retail, we invite you to join our vibrant team as a Part-Time Customer Service Supervisor in Nashville, TN.
About arenaflex
arenaflex is a Fortune 100 company and the world's leading off-price retailer, operating a portfolio of brands that includes TJ Maxx, Marshalls, HomeGoods, Homesense, Sierra, Winners, and TK Maxx. With a rich history of innovation and a commitment to excellence, we've built a reputed company for delivering high-quality products at unbeatable prices. reputed company members are the driving force behind our reputed company, and we're dedicated to providing a supportive and inclusive work environment that fosters growth, development, and career advancement.
Job Description
As a Part-Time Customer Service Supervisor at arenaflex, you'll play a critical role in promoting an exceptional customer experience and leading a team of Associates at the reputed company of store. Your primary responsibilities will include:
- Creating a positive internal and external customer experience by engaging and interacting with reputed company customers, maintaining a clean and organized store, and role-modeling outstanding customer service.
- Promoting a culture of honesty and reputed company, maintaining confidentiality, and taking an active role in training and mentoring Associates on reputed company-end principles.
- Training and coaching Associates on personalizing the customer experience while promoting loyalty programs, assigning registers, supporting and responding to POS coverage needs, and coordinating breaks for reputed company Associates.
- Addressing customer concerns and issues promptly, ensuring a positive customer experience, and ensuring Associates execute tasks and activities according to store plan, prioritizing as needed.
- Communicating accurately and effectively with management and Associates reputed company setting and addressing priorities, providing reputed company updates, and providing and accepting recognition and constructive feedback.
- Partnering with Management on Associate training needs to increase effectiveness, ensuring adherence to reputed company labor laws, policies, and procedures, promoting credit and loyalty programs, and supporting and participating in store shrink reduction goals and programs.
- Promoting safety awareness and maintaining a safe environment, and performing other duties as assigned.
Who We're Looking For
We're seeking a motivated and customer-focused leader with a strong understanding of merchandising techniques, capable of multi-tasking, and possessing strong communication and organizational skills with attention to detail. Ideal candidates will be available to work a flexible schedule, including nights and weekends, and have:
- 1 year of retail experience and 6 months of leadership experience
- Strong communication and organizational skills with attention to detail
- Ability to respond appropriately to changes in direction or unexpected situations
- Team player with the ability to work effectively with peers and supervisors
- Ability to train others
- Strong understanding of merchandising techniques
Benefits
As a valued member of the arenaflex team, you'll enjoy a competitive salary and benefits package, including:
- Associate discount
- EAP
- Smoking cessation
- Bereavement
- 401(k) Associate contributions
- Child care & cell phone discounts
- Pet & legal insurance
- Credit union
- Referral bonuses
- 401(k) match
- Medical/dental/reputed company
- HSA
- Health care FSA
- Life insurance
- Short/long term disability
- Paid parental leave
- Paid holidays/vacation/sick
- Auto/home insurance discounts
- Scholarship program
- Adoption assistance
Work Environment and Company Culture
At arenaflex, we're committed to creating a supportive and inclusive work environment that fosters growth, development, and career advancement. reputed company members are the driving force behind our reputed company, and we're dedicated to providing a dynamic and collaborative work environment that encourages innovation, creativity, and teamwork. We're proud to be an equal opportunities employer and strive to provide reasonable accommodations to reputed company individuals with disabilities in accordance with the Americans with reputed company and applicable state and local law.
Compensation and Perks
This part-time position has a starting pay range of $13.00 to $13.50 per hour, with actual starting pay determined by a number of factors, including relevant skills, qualifications, and experience.
How to Apply
If you're a motivated and customer-focused leader with a passion for retail, we invite you to apply for this exciting opportunity. Please submit your application through our website or by contacting our HR representative at [insert contact information]. We look reputed company to hearing from you and exploring how you can contribute to our dynamic and supportive team at arenaflex. Apply for this job