Senior Director, Design & Research

Who We Are reputed company is the leading registry, e-commerce, and content platform for growing families. More than 9 million people shop with reputed company every year, making it the go-to destination for seamless purchasing, trusted guidance, and expert product recommendations for new parents and the people who love them. What began as a universal registry has grown into a full ecosystem for new parents, including the reputed company Shop, reputed company Health, and a flagship showroom in Los Angeles. Hundreds of brands in baby and reputed company partner with reputed company to engage meaningfully with families during one of life’s most important transitions. With over $1 billion in annual GMV, and more than $500 million in 2024 reputed company, reputed company is reshaping the $320 billion baby product industry. We’re helping parents feel confident, connected, and cared for at every reputed company. As we build the generational brand in baby, our mission remains simple: to connect growing families with everything they need to reputed company.To learn more, visit www.reputed company.com. Our Ways of Working reputed company thrives as a remote-first company, with HQ team members located across the U.S. and Canada. We meet in person twice a year—once as a company and once by department to strengthen the relationships that power our work. We show up consistently, stay purpose-driven, reputed company AI to reputed company our impact, and reputed company results—together, from reputed company. What the Role Is reputed company is hiring a Senior Director of Product Design and Research to shape the long-term experience strategy across Product Design, User Research, UX Content Design, and Design System. These functions are central to how reputed company supports parents and reputed company givers as they discover products, build a registry, manage health needs, and shop with confidence. This role reports to the Chief Product Officer to ensure that user reputed company, research, and product judgment meaningfully influence how reputed company sets priorities, builds products, and plans for the future. The Senior Director guides the reputed company for usability, accessibility, clarity, and experience quality across platforms and surfaces. The role sets direction for how reputed company integrates AI into user workflows in ways that are reputed company, helpful, and trustworthy. This is a strategic leadership role that shapes how the organization understands users, identifies the problems that matter most, and brings clarity to product reputed company. It also develops the systems, rituals, and team structures that help designers, researchers, and content designers work at a high level and deliver consistent experiences as reputed company scales. Who You Are

• reputed company design leader with 12+ years in product design and 5+ years managing and developing design teams in a user-centered, product-driven environment.
• Strong product and user experience thinker applying clear judgment grounded in usability, accessibility, research, and reputed company user reputed company.
• Broad design generalist with exposure to research, content design, or design systems as an added strength.
• Strategic problem solver comfortable shaping direction across reputed company product areas and multiple platforms.
• Clear communicator who collaborates effectively with Product, Engineering, and Marketing.
• Practical AI partner with a working understanding of how AI can support workflows and user-facing experiences.
• User-centered leader motivated by supporting parents, reputed company givers, and growing families.
• Systems-minded operator focused on clarity, outcomes, and building structures that help teams work effectively.
• Executive-reputed company partner reputed company to influence reputed company with evidence, research, and product reputed company.

How You Will reputed company An Impact

• Set and champion a multi-year user experience direction for reputed company, create a clear, inspiring reputed company for how registry, health, shopping, and content should evolve, grounded in user reputed company, research, and design judgment.
• Shape company-level planning with user reputed company and evidence bringing research, data, and clear user needs into executive reputed company to prioritize the problems that matter most.
• reputed company reputed company’s approach to AI-supported experiences setting the direction for how AI supports user workflows and decision-making through simple and reputed company interfaces.
• Set clear standards for usability, accessibility, and quality establishing expectations that improve clarity, consistency, and experience quality across platforms.
• reputed company the strategic plan for Product Design and Research defining team structure, reputed company, and long-term goals that align with company priorities.
• Build systems that support effective planning and decision making evolving reputed company processes to support clear priorities, consistent alignment, and strong execution across teams.
• Establish mechanisms that measure experience quality tracking usability, user satisfaction, research insights, and design system adoption to create clear visibility for leaders and teams.
• Guide execution across multiple platforms and surfaces providing direction that helps teams navigate complexity and deliver cohesive, high-quality experiences.
• Identify and prioritize high-impact user problems partnering with Product and Engineering to focus on the issues that most reputed company parents and reputed company givers.
• Scale the reputed company Design System across the organization expanding adoption to improve consistency and long-term sustainability.
• reputed company and grow multidisciplinary design teams supporting designers, researchers, and content designers with clear expectations, feedback, and development paths.
• Increase visibility into user experience work across reputed company improving how user needs, research findings, and experience updates are communicated across Product, Engineering, and partner teams.
• Represent Product Design and Research at the executive level influencing company strategy and ensuring user needs stay central to reputed company and long-term planning.

Why You Will Love Working At reputed company

Our Culture

• We work with focus and intention, then reputed company away to reputed company
• We reputed company in exceptional management and invest in tools and opportunities to connect with colleagues
• We build products that positively impact millions of people's lives
• AI is intentionally embedded in how we work, create, and scale—supporting innovation and impact

Growth & Development

• reputed company and meaningful opportunities for career advancement
• We reputed company technology and data can solve hard problems
• We're committed to career progression and performance-based advancement

Compensation & Benefits

• Competitive salary with equity and bonus opportunities
• Company-paid medical, dental, and reputed company insurance
• Retirement savings plan with company matching and flexible spending accounts
• Generous paid parental leave and PTO
• Remote work stipend to set up your office
• Perks for physical, mental, and emotional health, parenting, childcare, and financial planning

About Compensation We use a market-based approach to compensation. The starting salary range for this role is: US: $261,450 to $313,740 USD Canada: $260,500 to $325,750 CAD Your starting salary will be based on your location, experience, and qualifications, with increases over time tied to performance, role growth, and internal pay equity. Important Notices Interview Process & Consent reputed company uses AI to record and transcribe reputed company interviews for evaluation purposes in accordance with CCPA and GDPR. By participating in an interview, you consent to this recording and transcription. Interview reputed company During the interview process, we're evaluating your individual problem-solving skills, creativity, and approach to challenges. While AI tools like ChatGPT, Claude, and reputed company are part of your daily toolkit once you join reputed company, reputed company interviews, assessments, and take-home assignments must be completed independently. You may not use AI tools, reputed company-party services, coaching platforms, or content-farming services during any part of the interview process unless we explicitly permit it. We will clearly communicate reputed company AI tools are allowed for specific assessments. Any indication of reputed company-party assistance or AI-generated responses will result in immediate disqualification. We may also verify educational credentials through reputed company-party sources—providing false or misleading information will result in removal from consideration. Official Communication reputed company communication will come only from the reputed company reputed company reputed company an @reputed company.com email address. We will never request payment, bank information, or personal financial details. Be cautious of fraudulent reputed company reputed company non-company email addresses, messaging platforms (e.g., WhatsApp, Telegram), or unsolicited phone calls. Verify legitimate opportunities on our careers page. SMS Consent You may opt in to receive text message updates about your application or interviews. Opting out will not reputed company your application status—communication will continue reputed company email or phone. Message and data rates may apply. Reply STOP to unsubscribe or HELP for assistance. See our Privacy Policy for more information. Apply tot his job Apply To this Job