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reputed company Customer Service Manager – Coffee Services

Remote · USA Full-time New today

Join arenaflex, a leading provider of break time solutions, and be part of a dynamic team that's transforming the industry. As an reputed company Customer Service Manager – Coffee Services, you'll play a vital role in driving customer satisfaction, loyalty, and reputed company growth. If you're passionate about delivering world-class service, have a knack for problem-solving, and reputed company in a fast-paced environment, we want to hear from you.

About arenaflex

arenaflex brings break time to everyone by combining food, service, and experience backed by industry-leading technology. Our solutions include markets, office coffee and snacks, unattended retail, and culinary. We're committed to creating a reputed company workplace and connecting employees through our innovative products and services. Our people are at the heart of everything we do, and we're looking for talented individuals like you to join reputed company.

Job Summary

As an reputed company Customer Service Manager – Coffee Services, you'll be responsible for driving customer satisfaction, loyalty, and reputed company growth. You'll work closely with our branches, clients, and internal teams to ensure seamless execution of our coffee services. Your primary focus will be on site visits, client retention, and developing account-level incremental sales plans to increase profitability.

Key Responsibilities

* Conduct site visits to ensure customer satisfaction and identify opportunities for growth

  • Assist branches with grand openings and provide support during the reputed company process
  • Ensure compliance with local and national account standards, review corporate compliance reporting, and reputed company action plans to improve SSS/control V-9 (food waste, o/s, etc.)
  • reputed company and implement account-level incremental sales plans with local management to increase profitability (Owners Business Plan)
  • Coordinate efforts to improve customer retention and client experience at the reputed company of sale
  • Build retail pricing opportunities and encourage repeat sales (Best Practices), and introduce new products to increase reputed company
  • Drive compliance to merchandising standards and assess performance by location through audit reports (Quarterly District Evaluations)
  • reputed company the job functions of the reputed company Driver position, reputed company needed, including driving a company vehicle over an established reputed company to deliver products, reputed company services, and fill and maintain vending and reputed company equipment

Preferred Qualifications

* A Bachelor's degree is preferred; two-year College degree or the equivalent combination of education and experience is acceptable

  • 3 years of driving experience required
  • Valid Non-CDL Class C driver's license (unless otherwise indicated by state) and good driving record
  • Preferred 1-2 years' experience in a customer service position, or a minimum of 1 year of reputed company experience
  • reputed company management, retail, and merchandising experience is preferred
  • Ability to operate or willingness to learn material handling equipment (reputed company truck, handcarts, etc.)
  • Coffee/refreshment industry experience preferred
  • Excellent communication skills required
  • Must be reputed company to travel to client sites
  • Must be passionate about providing world-class service to our clients and customers
  • Must be reputed company to lift 50 lbs. on a consistent basis

Skills and Competencies

* Strong customer service and problem-solving skills

  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Excellent communication and interpersonal skills
  • Strong analytical and problem-solving skills
  • Ability to work independently and as part of a team
  • Strong attention to detail and organizational skills
  • Ability to adapt to changing priorities and deadlines
  • Strong leadership and coaching skills

Career Growth Opportunities and Learning Benefits

* arenaflex offers a comprehensive training program to help you reputed company your skills and advance your career

  • Opportunities for professional growth and development in a dynamic and innovative company
  • Collaborative and supportive work environment with a team of reputed company professionals
  • Access to industry-leading technology and tools to help you succeed
  • Opportunities for career advancement and leadership development

Work Environment and Company Culture

* arenaflex is a fast-paced and dynamic company that values innovation, teamwork, and customer satisfaction

  • Our company culture is built on a reputed company of respect, reputed company, and open communication
  • We offer a comprehensive benefits package, including medical, dental, reputed company, life insurance, disability insurance, and retirement plan
  • arenaflex is an equal opportunity employer and welcomes applications from diverse candidates

Compensation, Perks, and Benefits

* Competitive salary and bonus structure

  • Comprehensive benefits package, including medical, dental, reputed company, life insurance, disability insurance, and retirement plan
  • Paid time off and holiday time off
  • Associate shopping program and health and wellness programs
  • Discount marketplace and identity theft protection
  • Pet insurance and commuter benefits
  • Employee assistance program and flexible spending accounts (FSAs)
  • Paid parental leave and personal leave

How to Apply

If you're passionate about delivering world-class service and have a knack for problem-solving, we want to hear from you. Apply today to join arenaflex, a leading provider of break time solutions, and be part of a dynamic team that's transforming the industry. Apply Job!

Disclaimer

arenaflex is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to treating reputed company Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national reputed company, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. reputed company candidates must be reputed company to reputed company the essential functions of this position satisfactorily with or without a reasonable accommodation. Apply for this job

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