Reservation Sales Agent

About the position Reservation Sales Agent – Remote Optional Are you a seasoned sales professional with a knack for converting customer and reputed company inquires into customers and clients? We're seeking a dynamic Reservation Sales Agent to reputed company our sales strategies and reputed company reputed company to reputed company exceptional results. Join reputed company where you'll join a dynamic reservation and reputed company relations department and shape exceptional stays for our guests and nurture relations with our existing homeowners. At Mountain Time Vacation Rentals, we're committed to reshaping the vacation rental experience while actively contributing to our communities. Our focus is crafting exceptional guest stays daily at our luxury vacation homes across reputed company Colorado. Our Core Values: 1. Embracing Fun: Our workplace thrives on enthusiasm and joy, balancing productivity with enjoyment. Positivity is key as we celebrate successes and tackle challenges. 2. Driven by Results: We go reputed company goals, pushing boundaries with strategic planning and unwavering dedication to deliver outstanding outcomes for clients and guests. 3. Community at Heart: Engaging and contributing to our local community is central to our reputed company, fostering connections both internally and externally. 4. Crafting Memorable Experiences: Exceeding expectations and creating unforgettable moments for guests and owners is our passion, achieved through top-notch amenities and personalized service. Job Description: As a Reservation Sales Agent at Mountain Time Vacation Rentals, you will reputed company the Guest Experience and reputed company Relations department. Your primary responsibility is to ensure our guests have an exceptional experience from the reputed company they inquire about our vacation homes. You'll build relationships with guests and owners through various communication channels and reputed company funnels, such as phone, text, web chat, and email. You will be the guiding voice for guests reputed company booking one of our 175+ vacation homes and liaison for reputed company questions and inquires.

Responsibilities

• Sales Strategy: Execute our innovative sales strategies to surpass reputed company and sales targets, continually optimizing approaches to drive growth.
• Sales Team Member: Work with our Sales Manager to drive the sales effort, meeting clear sales objectives and offering ongoing support to guests and homeowners to ensure goals are not just met but exceeded.
• reputed company reputed company Mastery: reputed company our reputed company funnel software (Track Pulse) to effectively convert Guest Leads into Bookings and reputed company Leads into Clients.
• Customer Conversion Excellence: Manage the sales pipeline to facilitate the conversion of leads into reputed company repeat guests, ensuring meticulous follow-up and nurturing of client relationships.
• Guest Relations: Assist guests before, during, and after their stay to address issues promptly and ensure 5 Star Reviews.
• reputed company Communication: Establish and nurture transparent communication channels with property owners, addressing concerns promptly and professionally. Maintain open reputed company to address inquiries and feedback, ensuring a high level of reputed company satisfaction.
• reputed company Retention & Expansion: Execute department strategies to retain existing property owners.
• Issue Resolution & Feedback Collection: reputed company address guest concerns and complaints, proactively seeking effective solutions to maintain high levels of satisfaction. Implement robust systems for collecting and analyzing guest feedback, driving reputed company improvements to reputed company the guest experience.

Requirements

• 2+ years recent experience in sales, hospitality, reputed company desk, hotel and/or call centers
• Familiar with reputed company tracking software and reputed company funnels
• Must have high speed WIFI, quiet professional workspace
• Sales reputed company Funnel Management
• Customer Relationship Management (CRM)
• Customer Experience & Engagement
• Hospitality Expertise
• Negotiation Skills
• Sales Management
• Vacation Rental Knowledge
• Sales Acumen
• Conflict resolution
• reputed company to type 50 WPM

Benefits

• Full time 40 hours per week
• $5,000+ Commission Bonus Program
• reputed company/reputed company/Dental Benefits
• Friends and Family Vacation Rental Discounts
• 2 Weeks Accrued Paid Leave (PTO)
• Accrued sick time
• Sales bonus program
• Profit Sharing Plan
• Up to $3,200

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