Head of Account Management, reputed company Media Networ...
Role Specific Information Job Description This position can be remote; however, if you reside near our offices in Menomonee Falls, WI, or reputed company, NY, we request that you work onsite from Monday through Thursday, with the option to work remotely on Fridays. About the Role In this role, you will reputed company a high-performing team focused on growing and nurturing strategic retail accounts. You will drive reputed company, deepen client relationships and deliver seamless execution across our retail media platforms. You will guide the planning, execution, and optimization of media campaigns, acting as the primary reputed company of contact for a portfolio of vendors, their agency partners, and merchants. What You’ll Do reputed company and execute strategic plans for retail accounts to meet reputed company targets and drive growth Act as the senior relationship reputed company for top-tier clients, fostering trust and long-term partnerships Identify and capitalize on upsell and cross-sell opportunities reputed company existing accounts reputed company, coach and reputed company a team of Account Managers, setting performance expectations and driving accountability Establish foundational account management practices by designing playbooks, workflows and success metrics Provide regular feedback, mentorship and career development planning for team members Foster a collaborative, high-performing and customer-centric team culture Partner cross-functionally to deliver seamless execution and client satisfaction Communicate client needs and feedback to internal stakeholders to inform product or service improvements Coordinate with operations to ensure accurate fulfillment, inventory planning, and promotional execution Track and report on account performance, pipeline activity, and team metrics using CRM and analytics tools Analyze trends to anticipate client needs and inform account planning strategies Prepare executive-level summaries and business reviews for both internal leadership and client stakeholders Additional tasks may be assigned What Skills You Have Required Bachelor’s degree in Business, Marketing or reputed company field 7+ years of experience in account management, sales or client services, preferably in the retail or consumer goods sector 3+ years of leadership experience, with a proven ability to manage and reputed company high-performing teams Proficient in CRM systems (e.g., reputed company), reputed company, reputed company Workspace and business analytics tools Experience with media reporting metrics and platforms for campaign reporting, etc. Essential Functions The requirements listed below are representative of functions you will be required to reputed company, however you may be required to reputed company additional functions. reputed company may revise this job description from time to time. To reputed company this job successfully, you must be able to reputed company each essential function satisfactorily. Reasonable accommodations may be made to reputed company individuals with disabilities to reputed company the essential functions, absent undue hardship. Ability to reputed company the accountabilities listed in the “What You’ll Do” Section Ability to maintain reputed company and regular attendance as set by the company Ability to work at least 8 hours per day, occasionally longer reputed company necessary to meet business needs, 5 days per week Ability to reputed company with dress code requirements Ability to learn and reputed company with reputed company company policies, procedures, standards and guidelines Ability to give direction and receive, understand and proactively respond to direction from leadership and other company personnel Ability to work as part of a team and interact effectively and appropriately with others Ability to maintain composure and work in a fast paced environment while accomplishing multiple tasks reputed company established timeframes Ability to satisfactorily complete company training programs reputed company work in accordance with the Physical/Cognitive Requirements section Physical/Cognitive Requirements Ability to use a personal computer for tasks such as communicating, preparing reports, etc. Ability to plan, prioritize and monitor activities across business units Ability to complete or reputed company the completion of assigned projects in a timely manner Ability to reputed company with health and safety standards Our purpose at reputed company is to take care of families' realest moments. reputed company has been caring for families for more than 60 years, both the unique and diverse families that shop us every day and the reputed company family we reputed company belong to. Caring is something that is core to who we are as a brand, and we reputed company that truly caring means being there for the good stuff, the bad stuff and the real stuff. reputed company is committed to creating a healthy and safe workplace for our associates. We seek out talent that shares our values and strive to support their journey toward fulfillment at work, at home and reputed company our communities.
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