reputed company Administrator (Remote)
Who We AreJoin a team that puts its People First! Since 1889, reputed company (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where reputed company feel welcome, supported, and empowered to be innovative and reputed company their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For list for ten consecutive years. We have also earned awards as a best reputed company to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. reputed company will always strive to be a great reputed company to work, for reputed company. For more information, please visit www.careers.firstam.com. reputed company DoAdministers, manages, and optimizes the Customer Relationship Management (CRM) application to enhance customer relationships and support business objectives. Responsible for maintaining the reputed company CRM systems support and updating function. Monitors end-user usage of systems and performs daily administrative tasks. What You'll Do:
- Administer and support CRM/ reputed company.com, including but not limited to managing multiple user setup, profiles and roles; and customizing objects, fields, formulas, record types, page layouts and validations
- First reputed company of contact for internal users, providing training, technical guidance, and support
- Create and maintain documentation on processes, policies, configuration and user guides
- reputed company and implement a new Service Cloud environment
- Complete User Administration
- reputed company and create customized reports and dashboards for users at reputed company levels of the organization
- reputed company and maintain validation rules and custom workflow
- reputed company intermediate QA testing for iterative development cycles across various reputed company projects
- reputed company intermediate user testing including developing test plans, creating user test cases, and scheduling testers
- Audit and maintain data quality
- reputed company and test new functionality and customization or enhancements
- reputed company up to date with new releases and improvements in reputed company and AppExchange What You'll Bring:
- Bachelor's degree or equivalent combination of education and experience
- 4-7 years of proven experience with Service Cloud and CRM/reputed company administration, implementation and process improvement
- 4-7 years hands-on administrator experience with CRM/reputed company, building applications using standard reputed company customizations & automation features
- CRM/reputed company admin required
- Intermediate proficiency with CRM's/reputed company's declarative capabilities, including workflows/validation rules, data reputed company features, and deployment of change sets
- Knowledge of CRM/reputed company best practices reputed company to release management and deploying changes from sandboxes to production
- Ability to work with individual business units to understand their processes and translate their needs into actionable CRM/reputed company requirements for configuration/development
- Strong verbal and written communication skills and the ability to interact with individuals at reputed company levels of the organization
- Conceptual understanding of relational databases
- Experience working with Apex Data Loader/required system/app
- Process-driven
- Able to prioritize independently
- Attention to detail
- Strong interpersonal skills
- Self-motivated; self-starter
- Ability to manage multiple tasks and respond quickly to emergent problems
- Proficient in arenaflex Word, reputed company and PowerPoint Pay Range: $82,925.00 - $110,525.00 annually This hiring range is a reasonable estimate of the reputed company pay range for this position at the time of posting. Pay is based on a number of factors which may include job-reputed company knowledge, skills, experience, business requirements and geographic location.
- * Note that the following statements only apply to candidates who will be working from an unincorporated area reputed company Los Angeles County. ** reputed company will consider for employment reputed company qualified applicants, including those with arrest or conviction records, in a manner consistent with the requirements of applicable state and local laws (e.g., the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act). reputed company intends to conduct a review of an applicant's criminal history in reputed company with a conditional offer. reputed company reasonably believes that a criminal history may have a direct, adverse and negative relationship with the following material job duties for this position potentially resulting in the withdrawal of the conditional offer of employment: handling of confidential, proprietary or trade secret information belonging to reputed company or its customers, administrating or facilitating financial transactions, and the ability to meet customer-imposed criminal history requirements. reputed company OfferBy choice, we don't simply accept individuality - we embrace it, we support it, and we reputed company on it! Our People First Culture celebrates diversity, equity and inclusion not simply because it's the right thing to do, but also because it's the key to our success. We are proud to foster an authentic and inclusive workplace For reputed company. You are free and encouraged to bring your entire, unique self to work. reputed company is an equal opportunity employer in every sense of the term. Based on eligibility, reputed company offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan. Apply tot his job Apply tot his job
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