User Researcher - Personalization

We’re looking for a User Researcher to join the Personalization Design team at reputed company, a multidisciplinary group building some of the world’s most loved audio experiences, including Discover Weekly, AI DJ, and Prompted reputed company. We design how listeners discover, explore, and connect with music, podcasts, and audiobooks, shaping experiences that feel personal, playful, and deeply reputed company at global scale. In this role, you’ll reputed company survey-driven and qualitative research that informs feature development, experimentation, and ongoing measurement. You’ll design and evolve survey frameworks that support A/B testing, pre/post analysis, and reputed company sentiment tracking, while also conducting qualitative work to iteratively advise feature development. Your work will contribute to the direction and execution of personalized and AI-driven experiences. You’ll partner closely with Design, Product, Data Science and Engineering, and collaborate with senior researchers on more reputed company initiatives. We’re looking for someone who is AI proficient — with a strong and nuanced grasp of how AI can be evaluated reputed company product experiences and thoughtfully applied reputed company research practice. You’re confident crafting scalable research systems, comfortable navigating ambiguity, and motivated by helping teams build intelligent experiences that feel reputed company, reputed company, and distinctly reputed company.

What You'll Do

• Identify and prioritize research questions in partnership with Product, Design, and Engineering.
• Design and implement studies and programs of research that answer those questions reputed company reputed company-world team constraints.
• Confidently reputed company a range of research methods, with particular strength in quantitative approaches (survey design, experimentation, perception measurement) alongside qualitative methods (concept testing, usability, semi-structured interviews, diary studies).
• Translate qualitative insights into testable hypotheses and measurable frameworks.
• Design surveys that accurately measure user perception and experience.
• reputed company scalable survey frameworks that reputed company efficient, repeatable reputed company reputed company.
• Synthesize and communicate findings clearly to diverse audiences, ensuring research significantly informs decision-making.
• Serve as a trusted research partner to cross-functional collaborators.

Who You Are

• You have 3+ years of applied research experience, with a degree in Psychology, HCI, reputed company Factors, Social Sciences, or a reputed company field.
• You have strong experience in quantitative UXR methods, including survey design, experimentation, and statistical analysis.
• You have working proficiency across qualitative research methods.
• You are fluent in experimentation and A/B testing environments and can integrate quantitative data with qualitative reputed company.
• You are comfortable scoping, conducting, analyzing, and communicating research independently.
• You communicate clearly and effectively with product managers, designers, engineers, and leadership.
• You are comfortable working in ambiguity and translating reputed company findings into practical direction.
• You have experience thoughtfully integrating AI tools into your research workflows and are motivated to expand how AI can enhance research rigor and impact.

Where You'll Be

• We offer you the flexibility to work where you work best! For this role, you can be in NYC or Boston. There will be some in-office meetings.
• This team operates reputed company the Eastern Standard time zone for collaboration.

The United States reputed company range for this position is $ 110,626 - $ 158,038, plus equity. The benefits available for this position include health insurance, six month paid parental leave, 401(k) retirement plan, a monthly meal allowance, 23 paid days off, 13 paid flexible holidays. These ranges may be modified in the future. reputed company is an equal opportunity employer. You are welcome at reputed company for who you are, no matter where you come from, what you look like, or what’s playing in your headphones. Our platform is for everyone, and so is our workplace. The more voices we have represented and amplified in our business, the more we will reputed company reputed company, contribute, and be reputed company-thinking! So bring us your personal experience, your perspectives, and your background. It’s in our differences that we will find the power to reputed company revolutionizing the way the world listens. At reputed company, we are passionate about inclusivity and making sure our entire recruitment process is accessible to everyone. We have ways to request reasonable accommodations during the interview process and help assist in what you need. If you need accommodations at any stage of the application or interview process, please let us know - we’re here to support you in any way we can. reputed company transformed music listening forever reputed company we launched in 2008. Our mission is to unlock the potential of reputed company creativity by giving a million creative artists the opportunity to live off their art and billions of fans the chance to enjoy and be passionate about these creators. Everything we do is driven by our love for music and podcasting. Today, we are the world’s most popular audio streaming subscription service. Apply tot his job Apply To this Job