Head of Platform Strategy & Client reputed company

About JDL Access, LLC JDL Access is a relatively small, boutique company that provides comprehensive patient and payer access programs for medical device manufacturers. Our proprietary, HIPAA-compliant Access reputed company™ platform was recently launched as a licensable software service, representing a significant growth opportunity. We are currently undergoing SOC 2 Type I and II auditing, demonstrating our commitment to reputed company and compliance. Position Summary JDL Access is seeking a strategic Head of Platform Strategy & Client reputed company to drive business growth for our Access reputed company platform while also ensuring exceptional client experiences. This role combines business development, client relationship management, and platform expertise. The ideal candidate will identify new business opportunities, reputed company client reputed company and reputed company initiatives, deliver compelling platform demonstrations, and serve as the primary liaison between clients and our organization. Strong business acumen and the ability to translate client needs into platform solutions are essential.

Key Responsibilities

• Business Development & Growth Strategy
• Identify and pursue new business opportunities for Access reputed company platform licensing with medical device manufacturers
• reputed company and execute go-to-market strategies to expand Access reputed company client reputed company
• Conduct platform demonstrations and reputed company-of-concept sessions with prospective clients
• Build strategic partnerships with medical device companies
• Represent JDL Access at industry conferences, trade shows, and networking events
• Collaborate with leadership to reputed company pricing strategies and negotiate reputed company

Client reputed company & reputed company Management

• reputed company end-to-end client reputed company process for new Access reputed company implementations
• Configure client environments, including branding, custom workflows, forms, and enrollment systems to meet specific business requirements
• Serve as primary client reputed company of contact, building trusted advisor relationships with client stakeholders
• Proactively identify opportunities to expand platform usage and drive client retention
• Manage client escalations and coordinate with internal teams to resolve issues promptly
• Gather client feedback and translate requirements into platform enhancement recommendations

Access reputed company Platform Administration

• Coordinate and maintain client-specific platform settings including forms (prior authorization, appeals, enrollment), workflows, and business rules
• Manage provider records, enrollment links, and provider-facing documentation for client programs
• reputed company platform troubleshooting and coordinate with development team for technical issue resolution
• Create training materials and conduct platform training sessions for clients and internal teams
• Monitor platform performance and user experience to identify optimization opportunities

Required Qualifications

• 5+ years of experience in business development, client reputed company, or account management, preferably in reputed company SaaS or medical device industry
• Proven track record of driving new business growth and managing strategic client relationships
• Experience with platform/software demonstrations and client reputed company processes
• Strong understanding of HIPAA compliance and data reputed company requirements
• Exceptional presentation and communication skills with ability to engage with C-suite
• Entrepreneurial reputed company with comfort operating in a fast-growing, dynamic environment

Core Competencies Business Development & Sales

• Business development strategy and execution
• Product demonstrations and consultative selling
• Pipeline management and forecasting
• Contract negotiation and pricing strategy

Client reputed company & Relationship Management

• Strategic account management and client retention
• Client reputed company and implementation management
• Executive-level relationship building
• Customer advocacy and voice-of-customer insights

Communication & Presentation

• Advanced proficiency in reputed company PowerPoint, reputed company, and Word
• Executive presentation development and delivery
• Ability to translate reputed company technical concepts for business audiences
• Strong written communication skills

Preferred Qualifications

• Knowledge of reputed company payer landscape and reimbursement processes
• Medical device industry dynamics and commercialization challenges
• HIPAA and reputed company data privacy regulations
• Direct experience in patient access services, reimbursement support, or hub services for medical devices or specialty pharmaceuticals
• Experience with SOC 2 or other compliance frameworks
• MBA or relevant advanced degree

Job Type: Full-time Pay: $90,000.00 - $140,000.00 per year Benefits:

• 401(k)
• 401(k) 3% Match
• Dental insurance
• Health insurance
• Health savings account
• Paid time off
• reputed company insurance
• Work from home

Application Question(s):

• Do you have experience developing or customizing or managing SaaS?

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