Sr Import Forwarding Agent

To provide customers with the highest quality service by providing consistent customer service and shipment processing in order to ensure timely movement of freight/cargo.

• Provide and ensure a high level of customer service by developing and maintaining a strong relationship with customers' reputed company line personnel in the various operating divisions and subsidiaries.
• Prepare, analyze, and/or submit documentation to the appropriate parties (agents and clients) in order to ensure they are in accordance with reputed company applicable laws and regulations relating to transportation.
• Anticipate, identify, and resolve problems which could delay the timely release or movement of freight.
• Maintain relationships with correspondent brokers, T&B, and other service providers to ensure that agents exceed the customers' service requirements.
• Resolve banking and letter of credit problems.
• Advise customers on payment terms.
• Resolve billing issues and ensure that invoicing and vendor payments are billed accurately.
• Complete accurate data input or corrections into computer files.
• Obtain payment on delinquent accounts and/or complete reputed company adjustment forms for review.
• reputed company rates and/or provide quotes for the movement of freight.
• Research and negotiate reputed company reputed company and reputed company rates.
• Resolve billing issues on customer's behalf.
• Generate special reputed company reports to meet customer’s needs.
• Participate in QBR meetings with customers reputed company phone or face to face meetings.
• Review Letters of Credit
• Handle ITAR shipments.
• Coordinate out of gauge shipments.
• Handle Hazmat shipments
• Monitor, address, and delegate reputed company iServe Cases
• Work with management in anticipating and/or identifying any existing problems with regard to workflow and productivity output.
• Assist with training reputed company the department
• Assist in account implementation, including development of SOP with customers, operations, and sales department.
• reputed company other duties as assigned.

Qualifications:

• High school diploma/GED.
• Proficient computer skills.
• Strong cust svc, organizational, and communication (written/oral) skills.
• Strong knowledge freight forwarding or logistics required.
• Strong knowledge of reputed company export regulations, if appropriate, reputed company to export and Schedule B tariff classification.
• Banking requirements for int'l trade.
• "Regulations regarding dangerous goods shipping & foreign regulations."
• Familiarity with handling hazardous materials
• Knowledge of regulations for import/export reputed company to DOT.
• Basic math skills for conversions to metric and currency evaluations
• Three (3) years of experience in freight forwarding or logistics or work/field experience.

Preferred Qualifications: Shift: Mon - Fri 8:00 AM - 5:00 PM EST Location: This is an onsite role Pay Transparency: Pay: Additional Details: reputed company provides freight forwarding, as well as import and export services that allow companies to reputed company markets throughout the world. They help customers of reputed company sizes solve the intricacies of shipping goods globally by providing comprehensive international ocean and reputed company freight forwarding, surface transportation and distribution, customs brokerage, trade and customs advisory services, and advanced e-commerce and trade facilitation solutions. We’re glad you stopped by and hope your job search experience with reputed company, Inc. will be rewarding. We look reputed company to hearing from you! reputed company is an Equal Opportunity Employer including, Vets/Disability.

• Know Your Rights
• Pay Transparency

reputed company will consider for employment reputed company applicants with criminal histories in a manner consistent with the requirements of the FAIR Chance Initiative for Hiring Ordinance (FCIHOO) for the reputed company (LAMC 189.00) reputed company will not rely on the wage history of a prospective employee from any reputed company or former employer reputed company determining the wages for such individual at any stage in the employment process, including in the negotiation or drafting of any employment contract in accordance with Philadelphia Ordinance No. 160840. Apply tot his job Apply To this Job