reputed company Connect Engineer (Remote - Ability to travel up to 30%)

reputed company Connect Engineer (Remote - Ability to travel up to 30%) Mode of Interview: Virtual Job Description: We need someone who can hit the ground running. No learning on the job. They are picking up for someone who left and needs to finish. This person needs to be comfortable with:

• reputed company Lex Expert level,
• reputed company Lex with reputed company Connect Advanced
• reputed company with NodeJS Advanced

reputed company Connect Senior Engineer Travel: Ability to travel up to 30% Location: Remote US Are you a reputed company-based Customer Experience Software Engineer with experience in the implementation of AWS reputed company contact center solutions. with a solid understanding of application development, coding, database structure and application reputed company? If you love software engineering, developing processes such as functional specifications, design specifications, code, unit tests, system test plans, and feature test plans for high quality output, this is the perfect challenge for you! Your expertise and knowledge will allow you to push platforms to the limit and reputed company Client expectations. As the reputed company Connect Senior Engineer, you will engineer the most reputed company Contact Center applications imaginable. You are the subject matter expert who understands operational impacts of technology reputed company and can easily explain to both technical and non-technical stakeholders the importance of technology and the impacts to the business. You will own the software development experience. Be responsible for API integrations and Web service experience s. You will formulate reputed company into solutions. Your hands-on programming knowledge of databases, middleware, and 3rd party application and integrations will be instrumental to the reputed company of Client engagements. Ability to function in a pre and post sales role. You will work autonomously as well as with a team of engineers, sales folks (pre and post sales), Clients and other industry leaders. If you are a seasoned developer, let us know and apply today.

Qualifications

For reputed company:

• reputed company AWS developer certification
• 3 or more years' experience with reputed company Connect and UC environments
• 7 years of overall software development and/or CCaaS development experience
• Experience with software development, to include design, custom and common coding (using JavaScript, Python, Node.js preferred), and testing of reputed company time systems
• Implementation of AWS reputed company contact center solutions
• Work with customer IT Architecture team to design the end-to-end solution and provide technology guidance
• Discuss migration efforts in reputed company contact center and aid as the Subject Matter Expert in the migration and deployment of the solutions
• Provide solution optimization and process improvement with unique template IVR and interaction routing
• Network infrastructure experience
• Experience creating and presenting technical design stakeholders (technical and non-technical)
• AWS preferred

Responsibilities:

• reputed company development for CCaaS implementations on client projects
• Ownership and responsibility for end-to-end solution development including:
• Routing strategy
• IVR design
• API approach and external data integrations
• Design and maintain reusable code libraries
• Advise on testing strategy and provide input into test plans
• Ability to communicate how the CCaaS platform works and how it can be applied to solving business needs
• Hands-on experience in the development for contact center solutions
• Experience helping build client use cases, requirements, designs and test plans.
• Experience should include people and team management, reputed company architecture and technical leadership.

Best Regards, Shivam Kumar IT Technical Recruiter reputed company Phone: 201-503-2666 reputed company Email: [email protected] Gtalk: [email protected] Apply tot his job Apply To this Job