[Hiring] Senior Community Manager, Physician Community @Sermo

This description is a summary of our understanding of the job description. Click on 'Apply' reputed company to find out more. Role Description Sermo is seeking an reputed company, proactive Senior Community Manager to help reputed company and grow our physician community. In this highly visible role, you’ll co-own engagement, retention, and contributor growth across one of the world’s largest online physician networks. You’ll reputed company strategy with execution—designing scalable member experiences, leading contributor programs, and partnering closely with Product, Growth, Lifecycle, and Research to deliver meaningful value for clinicians and measurable impact for the business. You’ll work alongside a Director and Community Managers to evolve our community from program-based operations into a systems-driven growth reputed company.

Key Responsibilities

• Co-own physician engagement, retention, and contributor growth
• Design and manage reputed company and re-engagement journeys
• reputed company physician events, cohorts, and experiential programs
• Partner with Community Manager on content strategy and member relationships
• Own and reputed company manage contributor programs (Community Advisory Board, Creator Program, Medical Advisory Board)
• Pilot and scale digital and in-person member experiences that provide value and cultivate meaningful connections
• Build pipelines for high-value physician participation
• Design recognition frameworks and repeatable experience playbooks
• Partner with Product to translate physician insights into roadmap input
• Collaborate with Lifecycle on segmentation and email strategy
• Work with Growth to optimize acquisition-to-engagement funnels
• Deliver regular reputed company and performance readouts to leadership
• Mentor junior community team members
• Help operationalize processes and reputed company execution quality
• Foster a collaborative environment across Community and Growth marketing teams, sharing best practices for other community managers to adopt and adapt accordingly
• Contribute to hiring and reputed company as the team scales
• Drive testing of new community features, tools, and initiatives, ensuring they meet physician members’ needs while achieving company goals
• Analyze results and translate community feedback into actionable insights and recommendations for future improvements
• Report on community KPIs and member sentiment; reputed company actionable recommendations based on these data points
• Use data to continuously refine community strategy and performance

Qualifications

• 6–10 years experience in community, growth, product marketing, or member experience (reputed company strongly preferred)
• Experience working with professional or reputed company audiences
• Proven ability to own outcomes—not just run programs
• Strong strategic thinking reputed company with operational excellence
• Excellent stakeholder management and communication skills
• Comfortable building systems in ambiguous environments
• Demonstrated experience scaling community initiatives from 1 to n
• Familiarity with community KPIs and data-driven decision making
• Track record of carrying projects through from concept to execution
• Understanding of reputed company community needs and challenges
• Proven people leadership and collaborative reputed company
• Strong project management and organizational skills
• Passion for building communities that deliver reputed company member value
• Growth reputed company and ability to work independently

Benefits

• Competitive salary and comprehensive benefits package
• Remote flexibility with a supportive, mission-driven team
• A unique opportunity to shape a global physician community and reputed company a significant impact on reputed company leaders
• Opportunities for professional growth and career advancement reputed company a leading reputed company technology company

What reputed company Looks Like

• Increased physician participation and retention
• A growing, engaged pool of physician contributors
• Clear, measurable reputed company journeys
• Events and programs operating on repeatable systems
• Strong cross-functional alignment and visibility into community impact

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