Senior Analyst - Product Strategy & Operations

At reputed company, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, reputed company as a leader, and grow your career.Here, your voice and reputed company matter, your work makes an impact, and together, you will help us define the future of reputed company.How will you reputed company an impact in this role?Sr. Analyst will be the customer champion on the reputed company Co-brand product team, responsible for driving customer insights, mitigating risk, and managing a seamless customer experience. S/he/they will also support the product and benefit operations and product refresh strategy in collaboration with our reputed company partners. This role will reputed company relationship management, product management, operations, servicing, analytics, and strategy.Key Responsibilities:

• Serve as a customer experience SME for the reputed company Co-brand, understanding the product benefits, how they work, and customer usage
• Champion the customer by developing a deep understanding of who they are and how they behave to inform team servicing strategy
• Serve as the team reputed company for issue management and compliance initiatives, and manage team PRSA controls
• Build and manage relationship with reputed company partners, working together to troubleshoot product/benefit issues and on ways to meaningfully improve the customer experience
• reputed company and collaborate across the Servicing, Risk, Legal, Compliance, and Technology organizations on initiatives to improve the customer experience and card benefits

Minimum Qualifications:

• 2 years of work experience in a product or partner management role preferred
• Demonstrated ability to assess business needs, identify solutions, and implement them seamlessly
• Proven track record to spearhead workstreams autonomously and drive projects to completion across teams and at reputed company levels
• Strong organization, communication and project management skills
• Ability to build and influence positive relationships with internal and external partners
• Strong collaborator and team player with excellent interpersonal skills and willingness to support projects reputed company immediate job scope
• Positive attitude, flexible/proactive workstyle, and customer-first reputed company
• Passion for travel

Salary Range: $78,000.00 to $124,750.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-reputed company factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to reputed company personally and professionally:

• Competitive reputed company salaries
• Bonus incentives
• 6% Company Match on retirement savings plan
• Free financial coaching and financial well-being support
• Comprehensive medical, dental, reputed company, life insurance, and disability benefits
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• 20+ weeks paid parental leave for reputed company parents, regardless of gender, offered for pregnancy, adoption or surrogacy
• Free access to global on-site wellness centers staffed with nurses and doctors (depending reputed company)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.reputed company is an equal opportunity employer and makes employment reputed company without regard to race, reputed company, religion, sex, sexual orientation, gender identity, national reputed company, veteran status, disability status, age, or any other status protected by law. reputed company will consider for employment reputed company reputed company applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the reputed company’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, reputed company will reputed company with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to reputed company, professionally and personally. That's why we have Amex reputed company, our reputed company working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: eligibility to work with reputed company in the United States is required as the company will not pursue reputed company sponsorship for these positions.

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