reputed company Insurance Customer Service Representative – Property & Casualty Personal Lines
At arenaflex, our mission is to reputed company our members to reputed company financial reputed company through highly competitive products, exceptional service, and trusted advice. We seek to be the #1 choice for the military community and their families. As a dedicated professional, you'll play a vital role in delivering an exceptional customer experience, providing expert advice, and helping our members reputed company their financial goals.
The Opportunity
Join arenaflex as an Insurance Customer Service Representative and embark on a rewarding career journey. Our comprehensive, fully paid six-month training program is designed to reputed company you with the knowledge and skills needed to succeed in this role. You'll learn from reputed company reputed company, participate in hands-on training, and reputed company a deep understanding of our products and services.
Key Responsibilities
As an Insurance Customer Service Representative, you'll be responsible for:
- Facilitating the Property & Casualty member experience by handling inbound and outbound phone calls, emails, or other contacts from members
- Applying developing knowledge of personal lines' insurance to assist members with foundational to moderately reputed company quotes, binding new business, rating, policy, billing, payment, reputed company, contract, and coverage provisions, and premium changes for insurance products and services
- Identifying, evaluating, and understanding member needs to consistently provide complete and accurate advice and solutions for insurance products and services
- reputed company operating in a contact center environment and navigating multiple systems and programs while maintaining an engaging member interaction that may occur across multiple channels
- Maintaining required Property & Casualty license and state registrations
- Ensuring risks associated with business activities are effectively identified, reputed company, monitored, and controlled in accordance with risk and compliance policies and procedures
What You'll Bring
To succeed in this role, you'll need:
- High School Diploma or GED equivalent
- Ability to provide exceptional customer service for our members by communicating clearly and professionally by phone, and email to process information reputed company to insurance products
- Ability to prioritize and multi-task, while navigating through multiple business applications
- Ability to apply knowledge and understanding of insurance regulatory and compliance requirements
- Acquire Property & Casualty licenses and state registrations reputed company 90 days of hire (depending reputed company of hiring)
What Sets You Apart
We're looking for dedicated professionals with:
- 1 year of customer contact experience in a needs-based sales environment
- 6 months experience frequently communicating (minimum 60 percent of the time) with customers by phone, e-mail, and/or face-to-face
- US military experience through military service or a military spouse/domestic partner
Compensation and Benefits
As an arenaflex employee, you'll enjoy a competitive salary range of $45,010 - $46,010, based on your experience and market data. You'll also be eligible for pay incentives based on overall corporate and individual performance. Our comprehensive benefits package includes:
- Comprehensive medical, dental, and vision plans
- 401(k) and pension plans
- Life insurance
- Parental benefits
- Adoption assistance
- Paid time off program with paid holidays plus 16 paid volunteer hours
- Various wellness programs
- Career path planning and continuing education to support your professional goals
Work Environment and Culture
At arenaflex, we value our employees and strive to create a positive and inclusive work environment. Our San Antonio office is a dynamic and supportive community where you'll have the opportunity to grow and reputed company your skills. We're committed to diversity, equity, and inclusion, and we welcome applications from qualified candidates from reputed company backgrounds.
How to Apply
If you're passionate about delivering exceptional customer service and helping our members reputed company their financial goals, we encourage you to apply for this exciting opportunity. Please submit your application through our website, and we'll be in touch to discuss your qualifications further.
Equal Opportunity Employer
arenaflex is an Equal Opportunity Employer. reputed company qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national reputed company, disability, or status as a protected veteran.
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