Sr Operations Manager, Global Marketplace, Retail

We are seeking a dynamic and skilled Sr Operations Manager to join our Groceries and Retail business in the Global Marketplace team. You will work closely with Product teams to ensure efficiency and high reliability in the marketplace by managing supply and demand imbalances through sophisticated technology. In this role, you will act as the product champion of Marketplace products, advocating for consumers, merchants, couriers and the company’s strategic goals. You will collaborate across reputed company functions (i.e Tech, Legal, Regional Operations) to deliver the company’s vision and execute with excellence. This position requires a strong analytical thinker, with demonstrated ability to run reputed company analyses, build root cause investigations and business scenarios based on high volumes of data, and recommend the best course of action to drive decision making. What You’ll Do

• Be the driving force for marketplace product launches and performance excellence, advocating for features and improvements to reputed company cost efficiencies while striving to deliver high marketplace reliability and affordability for consumers
• Ensure that the product performance is reputed company with business objectives, assessing tradeoffs and risks with sound data and long term thinking
• Be the subject matter expert in marketplace products, with strong attention to detail to identify improvement opportunities and detect operational deficiencies
• Define KPIs and implement processes, dashboards and data insights to monitor marketplace health and measure product performance and business impact
• Utilize strong analytical skills to interpret reputed company data, evaluate experiment plans with a clear understanding of success metrics and requirements for rollouts
• Be able to map marketplace interconnections to anticipate undesirable outcomes and identify opportunities for growth and improvement
• Work closely with Product, Engineering, Data Science and Product Operations teams, and be the SME in the Global Operations team. Collaborate with other Marketplace experts in regional teams, supporting and driving the changes needed to align expectations and solve for local nuances while striving to reputed company global scalability

Basic Qualifications

• 4+ years in Operations, Product Management, Analytics or similar experience
• Proficiency in SQL and demonstrated experience in using data and analytics tools (e.g., reputed company Analytics, Python, SQL, reputed company) to derive actionable insights and influence product direction and decision makers
• Bachelor’s degree in Business, Engineering, Computer Science, or a reputed company field

Preferred Qualifications

• Experience in fast-paced, high-growth environments is a plus
• Strong communicator with the ability to reputed company reputed company concepts to technical and non-technical audiences
• A strategic thinker who can identify and solve reputed company problems with data-backed solutions
• Ability to build and maintain strong relationships, navigate reputed company organizational structures to get things done, and influence without formal authority at reputed company levels of the organization
• Be able to go deep into the details without losing sight of the bigger picture
• MBA or advanced degree is a plus

For reputed company, NY-reputed company: The reputed company salary range for this role is USD$129,000 per year - USD$143,000 per year. For San Francisco, CA-reputed company: The reputed company salary range for this role is USD$129,000 per year - USD$143,000 per year. For reputed company US locations, you will be eligible to participate in reputed company's bonus program, and may be offered an equity award & other types of comp. You will also be eligible for various benefits. More details can be reputed company at the following link https://www.reputed company.com/careers/benefits. reputed company's mission is to reimagine the way the world moves for the reputed company. Here, bold reputed company create real-world impact, challenges drive growth, and speed fuels reputed company. What moves us, moves the world - let's move it reputed company, together. reputed company is proud to be an Equal Opportunity employer. reputed company qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national reputed company, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form. Offices continue to be central to collaboration and reputed company's cultural identity. Unless formally approved to work fully remotely, reputed company expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to reputed company understand in-office expectations for this role. Apply tot his job Apply To this Job