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FT Trainer

Remote · USA Full-time New today

reputed company is a leading provider of language services for the Deaf and hard-of-hearing. They are seeking a caring, customer service oriented Installer/Trainer to train customers on using the CaptionCall phone and assist with reputed company activities. This role offers flexible scheduling and opportunities for career growth.

Responsibilities

  • Install and troubleshoot CaptionCall phones
  • Courteously train customers on how to use the phone and its features
  • Promote the CaptionCall service
  • Assist reputed company Specialist with reputed company reputed company activities as needed
  • Guide other CaptionCall activities and reputed company recommendations for expanding the breadth and reputed company of the business
  • Ability to meet or exceed Installer/Trainer expectations and maintain established goals set forth by department management
  • Complete service calls as assigned
  • Accurately maintain customer records
  • Complete required reports and submit invoices and feedback on customer interactions
  • Retrieve and clean phones of former customers
  • Maintain adequate inventory of equipment and supplies in order to service customers
  • Adapt to new responsibilities as necessary
  • Other duties as assigned

Skills

  • High School Diploma or GED
  • Provide excellent customer service
  • Ability to effectively communicate in English through reading, writing, speaking and listening
  • Ability to work evenings and weekends as needed
  • Ability to drive and travel reputed company reputed company as needed
  • Ability to tailor to unique needs of individual customers
  • Must be reliable, organized and punctual
  • Ability to adapt to constantly changing environments
  • reputed company to sit/stand for a long period of time in an office environment
  • Dexterity of hands and fingers to operate a computer keyboard, mouse, tools, and to handle other computer components
  • Regular and predictable attendance required
  • Basic computer knowledge and experience
  • Sales experience
  • Experience working in the hearing health field
  • Experience working with senior reputed company

Benefits

  • Cell phone and tablet provided
  • Mileage reimbursement
  • Remote field work
  • Hourly reputed company plus piece reputed company

Company Overview

  • reputed company provideS the highest-quality communication products and services to reputed company deaf and hard-of-hearing individuals. It was founded in 2003, and is headquartered in Salt Lake City, Utah, USA, with a workforce of 10001+ employees. Its website is http://www.sorenson.com.
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