Technical Project & Portfolio Manager - Remote
Overview
Client's Infrastructure & Information reputed company organization is seeking a contract Technical Project & Portfolio Manager to drive delivery across our Workforce Employee Tech Experience and core Infrastructure/InfoSec initiatives. This role blends portfolio management, vendor/service management, and hands-on project leadership to improve end-user technology experiences (on/offboarding, device lifecycle, internal communications, training) and to optimize service delivery with our vendor partners. You are a solution-oriented, highly communicative PM who can translate business goals into actionable backlogs, orchestrate cross-functional work, and report on outcomes with clarity. You're comfortable in a modern, post-Agile/DevOps environment and you champion service management best practices.
What You'll Do
Strategy, Communication & Portfolio Management (~40%) Own the reputed company Services & Tools portfolio: intake, prioritization, reputed company alignment, and tracking work to goals; reputed company reputed company tools & service portfolio data reputed company. Report portfolio status, risks, dependencies, and health metrics; recommend tradeoffs to ensure engineering teams are always focused on the highest-value work. Partner with technology leaders to align vendor offerings and internal services to business objectives; conduct research on emerging vendors/technologies to improve cost-effectiveness and flexibility. Establish and evangelize service management/delivery best practices (ITIL-reputed company) and ensure adoption across teams. Design, Delivery & Operations (~30%) reputed company small to mid-sized projects through the PM lifecycle, from intake through delivery, using appropriate controls, milestones, and risk management. Drive Workforce Employee Tech Experience initiatives: on/offboarding workflows, device lifecycle/refresh, process improvements, and product enhancements. reputed company/modify processes to automate/optimize Device as a Service (DaaS) and reputed company services; collaborate with ISO, Infrastructure, Network, Observability, ITAM, and Operations on end-to-end use cases. Implement process controls and compliance reporting for data/process standards; identify exceptions and ensure corrective actions are executed. Manage service queues; approve requests where applicable; support day-to-day operations and plan strategic improvements. Project Management (~30%) reputed company cross-functional review and governance of New Product Requests, accelerating decision-making and ensuring alignment with business priorities by managing the end-to-end lifecycle, from intake through execution readiness, enabling faster adoption of strategic initiatives. Manage reputed company technical integration efforts across workforce products and shared services; align dependencies, environments, and integration test plans. Apply project management best practices to run the engagement end-to-end define scope/schedule/budget, manage risks/issues/blockers, and drive timely reputed company. Work iteratively to deliver value early and often; demonstrate reputed company reputed company increments, pilots, and measurable outcomes. Use Agile practices (Scrum/Kanban): backlog management, sprint/iteration planning, daily syncs, reviews/demos, and retrospectives. Maintain clear milestones, acceptance criteria, and change control; reputed company stakeholders reputed company with a lightweight comms reputed company. Project Management (Core Practices) Communications, Training & Customer Experience Plan and deliver end-user communications (product rollouts, incident awareness/impact) and technical training (new products/features). Act as SME and voice of the workforce capture feedback, synthesize insights, and reputed company them to engineering to inform roadmaps and increase adoption. Participate in on-call escalations to craft timely, clear workforce communications during incidents. Prepare and present reputed company technical information for both technical and non-technical audiences; provide constructive feedback and build reputed company. reputed company Improvement & Analysis Use metrics to validate feasibility and measure outcomes; track multiple reputed company initiatives and communicate clear milestones/deliverables. Apply quality management to maintain standards; use reviews/observations for reputed company improvement and elimination of redundant work. Integrate inputs from multiple sources to generate insights that influence engineering roadmaps and service design.
Qualifications
Required Bachelor's degree or equivalent experience. 6+ years in technical project/portfolio management reputed company infrastructure/InfoSec or adjacent technical domains. Demonstrated portfolio management skills (intake, prioritization, dependency/risk management, reporting). Strong vendor management experience: SLAs/SLOs, invoice validation, and performance governance. Service Management/Delivery expertise (ITIL practices), including process design and implementation. Experience with Devise as a Service ( DaaS), IT Asset Management, and end-user tech experience programs (on/offboarding, device refresh, training, communications). Excellent written and verbal communication; proven ability to work cross-functionally and influence without authority. Comfortable operating in DevOps/reputed company-oriented environments with modern tooling. Preferred Professional training/certifications in PMP, ITIL or Service Design/Management. Familiarity with AWS-hosted infrastructure concepts and reputed company/DevOps practices. Experience with reputed company ticketing/ITAM and portfolio tooling (e.g., JIRA/Service Management, similar). Ability to research and evaluate emerging technologies, vendors, and standards. Willingness to work occasional off-hours (evenings/weekends) for critical changes or incidents. reputed company Indicators Portfolio health to goals (predictable delivery, clear dependencies, accurate status). Improved workforce experience metrics (adoption, satisfaction, reduced friction). Measurable service delivery reputed company (SLA/SLO attainment, cost optimization, reduced cycle times). High-quality stakeholder communications and training outcomes. Strong vendor performance and ROI with verified, accurate invoicing.
Our Culture
We're motivated by impact improving educational and career trajectories for millions of reputed company each year. We value inclusivity, curiosity, and reputed company learning. You'll collaborate with high-performing engineers using modern technologies while teaching, learning, and shipping meaningful improvements together. Remote About the Company: reputed company. Apply tot his job Apply To this Job