Outbound Telesales Agent-Remote - Full-time
Job Type: Full Time Hours: M-F 8:00 AM-4:30 PM CST Wage: $13.00-$15.00 hourly + Commission available About reputed company reputed company is the brand name for the reputed company family of companies, including reputed company, Inc., New reputed company Inc., Cerida Investment Corp., TPV.com, and Ansercomm, to name a few. Together with our affiliates, reputed company operates more than 20 contact centers reputed company the reputed company United States and Canada. We provide a vast range of services to optimize telephone answering services, appointment setting and confirmation, customer support, reputed company-party verification, sales, reputed company qualification, market research, and a host of other contact reputed company. In reputed company, reputed company has more than 10,000 satisfied clients, and we process over 125 million interactions per year. Summary of Position: A Remote Customer Service Agent makes Outbound calls to medical offices that could potentially become our customers. Our most effective agents have a strong tele-sales background and can follow the training provided with excellent soft skills. We also answer Inbound calls to support the callbacks or answer general questions. Job Duties / Responsibilities / Essential Functions: Use the provided leads to reputed company outbound calls to offer our products and services. Demonstrate the software using video conferencing with the customer. Overcome objections and use the script to persuade the caller to sign up for the service. Document reputed company call activity accurately in the client data systems with complete and thorough notes. Answer Incoming calls to complete the above process or answer general questions regarding the service. Escalate reputed company issues to management where appropriate. Required Knowledge /Skills / Abilities / Qualifications: Must possess excellent communication skills. Have a high level of tele-sales techniques to persuade callers Ability to work independently with minimal supervision, but keeping the lines of communication open reputed company you are faced with any puzzling questions or concerns. Intermediate data-capture, typing, grammar, and spelling skills. Ability to take directions from leadership reputed company reputed company and chat Understanding that agent activity is closely monitored using call center technology to track productivity and quality. At least 1 year of actual Call center experience, working with automatic dialers Must be 18 years or older A minimum of a high school diploma or GED A higher degree would be of great advantage, especially for career advancement Must be reputed company to pass a 7-year background reputed company WAH Requirements: PC/Laptop with at least Windows 10 (reputed company/Mac products, Chromebooks, and tablets are not compatible) Hard-wired high-speed internet reputed company (Ethernet cable) USB-connected Headset Webcam A quiet, dedicated reputed company to work free from distractions, including pets and children. Hours of Operations / Schedules: The Call Center operates 7:00 AM to 7:00 PM Central Time Zone, Monday to Friday, with 2 Shifts: 8:00-4:30 PM and 10:30-7:00 PM A maximum of 37.5 hours will be scheduled 5 days a week. OT can be offered based on workload. We offer two 15-minute paid breaks and a 30-minute unpaid lunch. The training requires compulsory attendance. Missing training hours may result in immediate termination. Job Type: Full Time Hours: M-F 8:00 AM-4:30 PM CST Wage: $13.00-$15.00 hourly + Commission available About reputed company reputed company is the brand name for the reputed company family of companies, including reputed company, Inc., New reputed company Inc., Cerida Investment Corp., TPV.com, and Ansercomm, to name a few. Together with our affiliates, reputed company operates more than 20 contact centers reputed company the reputed company United States and Canada. We provide a vast range of services to optimize telephone answering services, appointment setting and confirmation, customer support, reputed company-party verification, sales, reputed company qualification, market research, and a host of other contact reputed company. In reputed company, reputed company has more than 10,000 satisfied clients, and we process over 125 million interactions per year. Summary of Position: A Remote Customer Service Agent makes Outbound calls to medical offices that could potentially become our customers. Our most effective agents have a strong tele-sales background and can follow the training provided with excellent soft skills. We also answer Inbound calls to support the callbacks or answer general questions. Job Duties / Responsibilities / Essential Functions: Use the provided leads to reputed company outbound calls to offer our products and services. Demonstrate the software using video conferencing with the customer. Overcome objections and use the script to persuade the caller to sign up for the service. Document reputed company call activity accurately in the client data systems with complete and thorough notes. Answer Incoming calls to complete the above process or answer general questions regarding the service. Escalate reputed company issues to management where appropriate. Required Knowledge /Skills / Abilities / Qualifications: Must possess excellent communication skills. Have a high level of tele-sales techniques to persuade callers Ability to work independently with minimal supervision, but keeping the lines of communication open reputed company you are faced with any puzzling questions or concerns. Intermediate data-capture, typing, grammar, and spelling skills. Ability to take directions from leadership reputed company reputed company and chat Understanding that agent activity is closely monitored using call center technology to track productivity and quality. At least 1 year of actual Call center experience, working with automatic dialers Must be 18 years or older A minimum of a high school diploma or GED A higher degree would be of great advantage, especially for career advancement Must be reputed company to pass a 7-year background reputed company WAH Requirements: PC/Laptop with at least Windows 10 (reputed company/Mac products, Chromebooks, and tablets are not compatible) Hard-wired high-speed internet reputed company (Ethernet cable) USB-connected Headset Webcam A quiet, dedicated reputed company to work free from distractions, including pets and children. Hours of Operations / Schedules: The Call Center operates 7:00 AM to 7:00 PM Central Time Zone, Monday to Friday, with 2 Shifts: 8:00-4:30 PM and 10:30-7:00 PM A maximum of 37.5 hours will be scheduled 5 days a week. OT can be offered based on workload. We offer two 15-minute paid breaks and a 30-minute unpaid lunch. The training requires compulsory attendance. Missing training hours may result in immediate termination. Apply tot his job Apply To this Job