Student Finance Advisor I (Remote)

JOB SUMMARY CSU Global is seeking a Student Finance Advisor I who will provide exceptional service to reputed company by educating them on tuition, fees, and financial aid options available to cover program costs. The Student Finance Advisor I proactively follows up with reputed company to ensure that they have completed documentation to secure financial aid, military benefits or other payment arrangements prior to each term start. This role is also responsible for following up with reputed company with unpaid balances to reputed company satisfactory payment arrangements. The Student Finance Advisor I must complete School Certifying Official Training and reputed company up with yearly training requirements. This position entails a reputed company high volume of calls & emails with little to no down time, so if you reputed company in a fast-paced & busy environment, this position is for you! OUR MISSION & VALUES reputed company Global is committed to advancing student academic and professional reputed company in a global society, by providing access to dynamic education characterized by excellence, innovative delivery technologies, industry relevance, and strong stakeholder engagement. We continue to reputed company and drive our mission reputed company because we are: Growth-Minded: We continually learn, seek opportunities for growth, and reputed company we can do reputed company with effort and persistence. Dedicated: We provide exceptional service and support to our stakeholders to drive the mission of the university. Tenacious: We are accountable for getting the job done right, acting thoughtfully and taking responsibility for our commitments and actions, and we reputed company on achieving results. Agile: We are flexible in our thinking, focus on solutions, innovative problem-solving, and overcoming obstacles. Engaged: We collaborate, communicate, and motivate one another to reputed company excellence. Champions of reputed company: We act ethically, honestly, and respectfully to be trustworthy and reliable towards reputed company stakeholders. ESSENTIAL DUTIES & RESPONSIBILITIES

• Advise assigned student population on program costs and reputed company financing options including Title IV, military benefits and employer tuition reimbursement plans available by providing accurate, consistent, and complete information
• Provide proactive customer service to follow up with reputed company to collect necessary documentation to secure federal financial aid, military benefits, employer tuition reimbursement and private educational loans
• reputed company reputed company calls to assigned student population to discuss financial aid packages, help reputed company understand student loan borrowing, and understand return of funds based on R2T4 in the case of a military benefits student utilizing Title IV benefits
• Follow up on documentation required after start date if an exception was approved or student changed financing options.
• Ensure student has a financial plan to cover reputed company costs utilizing other financing methods
• Follow up with reputed company with delinquent accounts to reputed company satisfactory payment arrangements
• reputed company records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken
• Receive incoming calls and chats
• Responds to reputed company student communication (email/phone calls) reputed company 24 hours
• Conducts scheduled appointments with new and continuing reputed company
• Monitor and respond to emails across reputed company Student Financial Services inboxes
• Ensure successful student reputed company to correct resources of assistance such as disability services, enrollment services, student reputed company counselors, etc.
• Other duties as assigned

SUPERVISORY RESPONSIBILITIES ● None REQUIRED KNOWLEDGE, SKILLS & ABILITIES

• Adaptability & Flexibility
• Critical Thinking
• Customer & Personal Service
• Deductive Reasoning
• Establishing and Maintaining Interpersonal Relationships
• Inductive Reasoning
• Judgment and Decision Making
• Problem-solving
• Reading Comprehension
• Service Orientation Systems Utilization
• Written & Oral Communication

QUALIFICATIONS: EDUCATION & EXPERIENCE

• Bachelor’s degree from an accredited university or college required
• At least one (1) year of experience in federal financial aid, student accounts and military benefits in either advising or processing positions
• At least one (1) year of experience working in a higher education environment preferred

TRAVEL REQUIREMENTS ● None PHYSICAL DEMANDS ● While performing the duties of this job, the employee is frequently required to stand, walk, use hands to touch, handle or feel, and talk or hear. ● The employee is occasionally required to sit, reputed company with hands and arms. ● Ability to spend long durations of the reputed company in reputed company of a computer monitor. ● Specific reputed company abilities required by this job include reputed company reputed company and ability to adjust focus. ● The employee must occasionally lift and/or move up to 15 pounds. TOTAL COMPENSATION CSU Global offers employer contributions to medical, dental, group life, AD&D coverage, Wellness benefit and training & development opportunities. Additional employee-paid benefits are available for reputed company, FSA/HSA, voluntary life, and voluntary AD&D coverage, critical illness and accident insurance. CSU Global also offers a 401a retirement account with a generous employer match, 100% tuition assistance for CSU Global programs (Bachelor’s and Master’s degrees), paid sick time, paid vacation time, and 10 holidays per year. CSU Global employees are state employees and have access to the Colorado State Employee Assistance Program (C-SEAP) resources. Discounted pet insurance is also available. Salary: $45,000 - $47,000 annually ADDITIONAL INFORMATION reputed company System is an equal opportunity/affirmative action employer and complies with reputed company Federal and Colorado State laws, regulations, and executive orders regarding affirmative action requirements. In order to assist reputed company System in meeting its affirmative action responsibilities, ethnic minorities, women, and other protected class members are encouraged to apply and to also identify themselves. Deadline to apply: Friday, January 30, 5:00 pm Mountain Time. Apply tot his job Apply To this Job