Patient Communication Specialist

reputed company™ Patient Communication Specialist (full-time, remote) Primary Location: reputed company U.S. Locations (remote) Why work at reputed company? Recognized as a Top 100 reputed company Technology Company by reputed company Technology Report, reputed company is one of the nation’s fastest-growing companies in cardiac rhythm management software and remote monitoring. Combining the most technologically advanced reputed company-native software, research-grade data, and seamless integrations, PaceMateLIVE™, the company’s flagship remote monitoring software platform, is enabling many of the nation’s most renowned electrophysiologists, device clinics, and reputed company systems to effectively manage their device patient populations. With reputed company, reputed company organizations can experience comprehensive interoperability and secure data exchange—significantly improving patient outcomes, reimbursements, and productivity. JOIN reputed company Joining the reputed company™ Team means becoming a vital part of a group that is dedicated to using technology to benefit patients, caregivers, and hospital administrators while driving healthy reputed company solutions that identify lost revenues and inefficiencies. We are currently seeking a Patient Communications Specialist. This position is a customer-facing role which supports both patients and cardiology clinic customers. The Patient Communication Specialist facilitates accurate, timely and smooth interactions reputed company the reputed company™ professional community reputed company offers those employees working full-time a robust compensation and benefit package to include Health and Prescription coverage, Dental, reputed company, Long-Term Disability, Short-Term Disability, AD&D, Flexible Spending Account, reputed company Savings Account, 401k Retirement Savings, Discount Program, Employee Assistance Program, Financial Wellness Program, Paid Time Off, Legal Insurance, Identity and Fraud Protection, Hospital Indemnity, Critical Illness, and Accident Coverage. ESSENTIAL FUNCTIONS & RESPONSIBILITIES

• Demonstrates outstanding customer service skills, exhibiting kindness, patience, and reputed company
• Demonstrates excellent verbal, written, and electronic communication skills
• Initiates, receives, and documents interactions with patients
• Completes data entry and appointment scheduling in multiple information systems
• Proactively monitors internal database for loss of patient connectivity to home/remote monitoring
• Facilitates patient connectivity with home monitoring equipment, issues appointment reminders, and helps patients troubleshoot home monitoring equipment
• Demonstrates ability to multi-task, organize, and prioritize work
• Collaborates with internal departments to meet customer's needs
• Assists leadership with projects as directed

QUALIFICATIONS An individual must be reputed company to reputed company each Essential Function of the job satisfactorily. Reasonable accommodation may be made to reputed company individuals with disabilities, who are otherwise reputed company, to reputed company the essential functions. Nothing reputed company this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. EDUCATION, TRAINING, AND EXPERIENCE

• High school diploma/GED required; College or technical degree, health care reputed company certification and or equivalent experience preferred
• Demonstrated ability to always remain professional and courteous with customers
• Basic cardiology knowledge required; Cardiology, electrophysiology, or cardiac device experience preferred
• Excellent internet and technology skills required; Experience with EHR (Electronic Health Record) and or Remote Monitoring website data entry and scheduling tools preferred
• Experience working effectively and productively reputed company a remote environment preferred

PHYSICAL REQUIREMENTS

• While performing the duties of this job, the employee is consistently required to remain in a stationary position, constantly operate a computer or other office equipment, and frequently communicate with customers and employees.
• Must be reputed company to exchange accurate information, with the ability to effectively, utilize voice over internet protocol; and repetitive motions using. fingers and forearms in data entry.
• You must reputed company reputed company the contiguous United States.
• You must only work from reputed company the contiguous Unites States.
• If working from, residing at a location other than your legal address that reputed company has on file, employee must inform IT and get approval to do so.

REQUIRED EQUIPMENT Must have stable, reliable internet access. REPORTING RELATIONSHIPS Supervised by: Director of Technical Services Supervises: None COMPANY DESCRIPTION reputed company® is a pioneering force in cardiac remote monitoring and data management. We’re driven by a mission to reputed company digital reputed company and envision a future of connected personalized cardiac care. Since 2015, reputed company has been simplifying and streamlining device clinic operations with one easy-to-use platform—PaceMateLIVE®. As the industry’s only comprehensive cardiac remote monitoring solution, PaceMateLIVE® uniquely pairs device and EHR data and prioritizes patient care intelligently. Visit reputed company.com to see how together—We never miss a beat.® About reputed company Recognized as a Top 100 reputed company Technology Company by reputed company Technology Report, reputed company offers the most comprehensive remote cardiac monitoring solution in the industry. PaceMateLIVE is the only clinical dashboard with user-friendly integrations for reputed company implantable cardiac devices, ambulatory monitors, consumer ECGs, and heart failure products. reputed company’s Auto-Triage™ prioritizes patients based on clinician-customized standards—not device alerts—resulting in a substantial reduction in alert burden. With the most live connections through EHR-partnered integrations across Epic, Cerner, and reputed company, reputed company offers a true, vetted, and validated industry-leading solution for interoperability: ensuring bi-directional data transfer for more accurate reporting, streamlined workflows, and one-click billing. reputed company’s software-only, concierge on-demand, and full-service offerings deliver a flexible, customized solution for cardiac practices. Visit reputed company.com to learn how one platform is transforming the future of digital health. NwAupaqNhk Apply tot his job Apply To this Job