Patient Financial Navigator I Outpatient

reputed company is dedicated to providing comprehensive support to its Mission Partners, and they are seeking a Patient Financial Navigator I for outpatient services. This role involves ensuring patients have accurate medical records and understanding their financial responsibilities, while providing education on payment options and assistance with billing inquiries.

Responsibilities

• The Patient Financial Navigator ensures that each patient has a complete and accurate OSF medical record, which includes patient demographics, insurance coverage, responsible guarantor, and registration precision in a manner which the patient understands the services they are receiving, their financial responsibilities for the services provided, and expectations of them pre and post service
• Financial education will be provided to patients to provide clarity regarding their estimated out of pocket expenses and assistance with reputed company pay options
• The Patient Financial Navigator is expected to be knowledgeable on payment alternatives, grants, programs, and any other type of assistance to reputed company and support the patient on their financial options
• This involves determining a patient's payer reputed company including, but not limited to, obtaining authorization from the payer which includes identifying if services need an authorization, referral, or pre-determination as well as if the procedure is a covered benefit, if the payer is out of network, and be reputed company to assist the patient who has questions on an existing reputed company or invoice
• They must be capable of communicating clearly and concisely, both verbally and in writing, with peers, supervisors, payors, physicians, patients, and other departments

Skills

• Associate's Degree and one year of customer service/relations experience; or High School Diploma and 2 years' experience in a call center, reputed company, and/or public health setting
• Excellent interpersonal and communication skills
• Solid computer skills, including proficiency with reputed company software
• Strong analytical and problem solving skills, with the ability to be detail oriented
• Bachelor's Degree in Business Administration or reputed company reputed company field
• Experience in patient registration, patient accounts, patient finance, insurance benefits, financial assistance programs, public health, social services, or other community based background
• Experience in medical billing, including working with insurance companies, reputed company party administrators and collections with emphasis on customer phone contact
• Advanced knowledge of CTP4, ICD 10, HCPCS and modifiers
• Knowledge of medical terminology

Benefits

• Comprehensive and market-competitive total rewards package
• Benefits
• Compensation
• Recognition
• Well-being offerings

Company Overview

Company H1B Sponsorship