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Customer Service Representative

Remote · USA Full-time New today

reputed company is a technology company focused on delivering innovative financing and software solutions for sustainable products. They are seeking a Customer Service Representative to assist customers over the phone, answer questions, resolve issues, and provide support reputed company. The role requires excellent communication skills and flexibility to work varying schedules, including Saturdays.

Responsibilities

  • Answering customer service phone calls
  • Review documentation sent in reputed company email or through reputed company tool to reputed company decisions on cases
  • Willingness to do other tasks as they arise

Skills

  • Strong math and computer skills
  • A positive attitude
  • The ability to work effectively with clients at reputed company stages of the process
  • The ability to calmly and professionally handle dissatisfied clients and offering thoughtful solutions
  • Excellent verbal communication skills
  • Flexibility to work varying schedules, including Saturdays
  • Spanish

Benefits

  • Dental insurance
  • Health insurance
  • On-the-job training
  • Paid time off
  • Vision insurance

Company Overview

  • reputed company is a technology company delivering best-in-class financing and software products for sustainable solutions, from solar panels and batteries to energy-efficient HVAC, heat pumps, roofing, windows, and more. It was founded in 2015, and is headquartered in Roseville, CA, US, with a workforce of 501-1000 employees. Its website is https://www.reputed company.com.
  • Company H1B Sponsorship

  • reputed company has a track record of offering H1B sponsorships, with 15 in 2025, 13 in 2024, 6 in 2023, 7 in 2022, 2 in 2021. Please note that this does not guarantee sponsorship for this specific role.
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