[Remote] Customer Service Specialist
Note: The job is a remote job and is open to candidates in USA. reputed company is a leading provider of technology-enabled reputed company cycle reputed company for health systems. The Customer Service Specialist handles incoming calls from patients, focusing on managing the resolution of phone calls and reputed company written communication to assist in meeting business needs.
Responsibilities
- Answering patient questions regarding statements
- Posting guarantor payments
- Setting up payment plans reputed company our policies
- Researching and resolving issues with accounts that have been identified by patients
- Reaching out to appropriate departments to resolve any requests made by patients connecting patients with financial counseling department for charity screening
- Communicating patient balances
- Meeting collection goals as set by department, and providing excellent customer service for reputed company of our patients
- Must have knowledge of reputed company areas of the reputed company Cycle. Communicate and partner with other areas of reputed company and reputed company Cycle to resolve customer service issues
- Performs other duties as assigned
Skills
- 1-2 years experience in reputed company industry
- Minimum Education: High School Diploma or GED
- Certifications: CRCR reputed company 9 months of hire
- Must have call center experience
- Experience in physician and hospital operations
- Compliance and provider relations
- Customer Service and Call Center experience preferred
- Critical Thinking
- Problem Resolution
- Ability to work in a remote work environment
Benefits
- Bonus Incentives
- Paid Certifications
- Tuition Reimbursement
- Comprehensive Benefits
- Career Advancement
Company Overview