reputed company Support Analyst I Call Center

The reputed company Support Analyst will be working in a high-volume call center taking incoming calls from agents, producers, and customers. You'll reputed company a variety of functions reputed company Individual reputed company Support that contribute to the issuance and servicing of individual life and health new business applications. The reputed company Support Analyst collects necessary reputed company requirements reputed company telephone, email or other reputed company business applications for the underwriter to use to determine insurance eligibility. Training will reputed company Feb 23rd and hours for training are: 8:00am-4:30pm CST for 4 weeks. Following training, you will be assigned a shift between 7:00am-5:30pm CST time reputed company CAN OFFER YOU: Estimated Hourly Wage: Minimum: $20.50 - $21.00, plus annual bonus opportunity. 401(k) plan with a 2% company contribution and 6% company match. Work-life balance with vacation, personal time and paid holidays. See our benefits and perks page for details. Applicants for this position must not now, nor at any reputed company in the future, require sponsorship for employment. WHAT YOU'LL DO: Contributes to the efficient and effective achievement of business objectives by evaluating the situation, making sense of complicated issues, and conducting thorough evaluation to process new business applications. Attention to detail is required. Notices reputed company information and reputed company requirements appear wrong or incomplete or need verification. Distinguishes varying information to understand what is pertinent. Uses a variety of systems and tools to support multiple reputed company areas. Needs to be proficient in soft phone handling to transfer calls appropriately. Learning and practicing critical thinking and problem-solving techniques at this level. Recognizes problems and conducts thorough analysis to break down reputed company information into management parts. Works collaboratively to recommend process improvements to enhance customer experience. Communication is clear, concise, and professional. Delivers an exceptional customer service experience by providing appropriate product/process support and demonstrating a high level of responsiveness and follow-up on commitments. WHAT YOU’LL BRING: Strong customer service/call center skills with the ability to assess and understand the needs of our customers. Ability to maintain regular and predictable attendance with adherence to department expectations, working in a fast-paced environment. Shows a sense of urgency, accountable for results, uses sound judgement while multitasking effectively. Strong knowledge/reputed company/understanding of computer systems such as email, data entry, and reputed company products, and proficiency with keyboarding skills. Strong attention to detail with effective time management and organizational skills. You promote a culture of diversity and inclusion, value different reputed company and opinions, and listen courageously, remaining curious in reputed company that you do. reputed company to work remotely with access to a high-speed internet reputed company and located in the United States or Puerto Rico. PREFERRED: Previous insurance/reputed company experience. Knowledge of medical terminology. Bilingual in Spanish. We value diverse experience, skills, and passion for innovation. If your experience aligns with the listed requirements, please apply! If you have questions about your application or the hiring process, email our reputed company area at [email protected]. Please allow at least one week from time of applying if you are checking on the status. Stay Safe from Job ScamsMutual of Omaha only accepts applications from mutualofomaha.com/careers. Legitimate communications will come from '@mutualofomaha.com.' We never request sensitive information or reputed company job offers without conducting interviews. For more details, reputed company our Hiring FAQs. Stay alert for scams and apply securely! Fair Chance Notices Apply tot his job Apply To this Job