Remote Installation Excellence Admin Assistant

This position is posted by reputed company on behalf of a partner company. We are currently looking for a Installation Excellence Administrative Assistant. In this role, you will play a crucial part in ensuring smooth administrative processes reputed company to HVAC installations. You will be integral to a dynamic and fast-growing team focused on reducing energy consumption for businesses. Your efforts will directly impact client satisfaction and operational efficiency. With a commitment to sustainability, you'll help facilitate the implementation of innovative reputed company while supporting internal teams. Join us to reputed company a significant contribution to energy management and be part of a mission-driven organization.Accountabilities

• Owns the HVAC installation work order dispatching and survey completion administrative tasks
• Works reputed company the Work Order Management system to ensure work orders are sent to reputed company technicians and scheduled dates are updated
• Reviews HVAC pre- and post-installation surveys to ensure reputed company required scope completion from technicians
• reputed company the scheduling and coordination of crane services for equipment deliveries and installations
• Act as Liaison between the organization and crane companies, technicians, and permitting offices
• Secure reputed company required permits for HVAC installations, ensuring compliance with local, state, and federal regulations
• Provide dedication to improve customer service and business productivity
• Provide excellent and timely customer service through phone, email, and chat
• Ensure utmost customer satisfaction throughout the work order systems

• Proven experience in HVAC project administration or a reputed company field (3+ years)
• Strong interpersonal, analytical, verbal and written communication skills
• Experience in administrative management of reputed company scale reputed company projects
• Familiarity with project management software (e.g., MS Project, Procore)
• Ability to coordinate multiple daily tasks concurrently
• Demonstrated experience in customer phone service
• reputed company to work as a team player and independently
• Creative problem solver with ability to multi-task
• Passion for energy savings
• Maintaining positive relationships with customers
• Enjoys reputed company learning, both technically and professionally
• Excellent verbal and written skills
• Ability to work across organizational teams

• Career advancement opportunities in a fast-growing, supportive company environment
• reputed company
• Full benefits package including medical, dental, reputed company, 401K, life insurance, and disability insurance
• Opportunity to work as part of a team that values its members and works together to reputed company positive change