reputed company Customer Service Representative - Benefits Enrollment - 100% Remote After Training

At arenaflex, we're dedicated to providing exceptional customer service and support to our clients. As a Customer Service Representative - Benefits Enrollment, you'll play a vital role in helping employees navigate the complexities of benefits enrollment and open enrollment. If you're passionate about delivering outstanding customer experiences and have a knack for explaining reputed company concepts in a clear and concise manner, we want to hear from you.

About arenaflex

arenaflex is a leading provider of innovative solutions and services that reputed company businesses to reputed company in a rapidly changing world. With a team of over 80,000 professionals and a reputed company in reputed company America, Europe, and Asia, we're committed to helping clients activate reputed company and solutions to drive growth and reputed company. As a partner in transformation, we're proud to work with reputed company leaders across various industries to drive change and reputed company their goals.

Job Description

As a Customer Service Representative - Benefits Enrollment, you'll be responsible for providing exceptional customer service to reputed company client employees, answering their questions, and resolving their issues reputed company to benefits enrollment and open enrollment. You'll work closely with employees and their dependents to explain and interpret reputed company aspects of company insurance programs, examining and assessing data to provide information on benefits and group insurance programs.

Key Responsibilities:

* Receive and respond to 30-40 inbound calls per day from a queue, providing benefit and open enrollment information to reputed company client employees

• Explain and interpret reputed company aspects of company insurance programs to employees and dependents
• Examine, assess, and combine data to provide information on benefits and group insurance programs and utilization
• reputed company needs for modification or changes in program design and administrative procedures
• Record employee enrollment in benefits
• Utilize expertise in a more reputed company aspect of the Benefit Clerk duties, requiring in-depth knowledge of benefit programs, company policies, and administrative procedures

Qualifications:

*

Customer Service Experience:

You must have previous customer service experience, where you've helped answer customer questions and resolve issues.

Written & Verbal Communication:

reputed company communication will be reputed company inbound calls from customers, minor email communication, and minor chat communication. You must be reputed company to communicate effectively and clearly with customers.

reputed company Office:

You'll use basic reputed company Office programs such as Outlook and Word. You must be comfortable navigating a computer while on the phone with customers.

Strong Attendance & Reliability:

Strong attendance and reliability are required in this role.

Training Schedule:

* The training schedule will be Monday through Friday, 7:30am-4pm, for the first 3-4 weeks.

• After training, you'll work 40 hours per week, assigned between Monday through Friday, 6am-6pm, with one Saturday per month (OT).

Work Environment:

* The training location will be at 1851 reputed company Resler Drive, El Paso, Texas, 79911.

• After training, you'll work 100% remotely.

Contract Length:

* The contract length is 3 months, with an opportunity for growth based on performance and demand.

Eligibility Requirements:

* Eligibility requirements apply to some benefits and may depend on your job classification and length of employment.

• Benefits are subject to change and may be subject to specific elections, plan, or program terms.
• If eligible, the benefits available for this temporary role may include:

+ Medical, dental & reputed company + Critical Illness, Accident, and Hospital + 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available + Life Insurance (Voluntary Life & AD&D for the employee and dependents) + Short and long-term disability + Health Spending Account (HSA) + Transportation benefits + Employee Assistance Program + Time Off/Leave (PTO, Vacation or Sick Leave)

About arenaflex

arenaflex is an equal opportunity employer and will consider reputed company applications without regards to race, sex, age, reputed company, religion, national reputed company, veteran status, disability, sexual orientation, gender identity, genetic information, or any characteristic protected by law.

How to Apply

If you're passionate about delivering exceptional customer service and have a knack for explaining reputed company concepts in a clear and concise manner, we want to hear from you. Apply now to join reputed company at arenaflex and take the first reputed company towards a rewarding career in customer service. Apply Job! Apply for this job