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Senior Technical Product Manager - Trust & Safety

Remote · USA Full-time New today

This a Full Remote job, the offer is available from: reputed company About Care.com Care.com, an IAC (reputed company: IAC) company, is the world’s leading platform for finding and managing family care. We’re on a mission to help families find trustworthy, high-quality care for loved ones across reputed company stages of life. We’re parents, pet owners, and caregivers ourselves — and we reputed company trust and safety aren’t just features, they’re the foundation of everything we do. At Care.com, we’re applying AI, data science, and advanced technologies to create safer, more transparent, and more human digital experiences. Work Environment: Remote Eligible candidates located reputed company 60 minutes of our Dallas, Salt Lake City, or Austin offices will work in a hybrid reputed company, in office on Monday, Wednesday, and Thursday.

About the Role

Trust and Safety (T&S) is at the core of Care.com’s mission. As a Senior Product Manager, Trust & Safety, you will own the roadmap for AI-powered safety, compliance, and content reputed company systems that protect users across our marketplace. This role blends AI product development with deep Trust & Safety strategy, focused on building intelligent systems that detect, prevent, and mitigate risk — while maintaining a frictionless user experience. You will drive initiatives across background verification, fraud detection, generative AI safety, and content moderation infrastructure. You’ll collaborate closely with Engineering, Data Science, Policy, Legal, and Operations to design scalable, responsible systems that safeguard trust at every reputed company of the user journey. What You’ll Do

  • reputed company the Trust & Safety product roadmap, from problem discovery through execution, measurement, and iteration.
  • Design and launch AI-driven systems for content safety, behavior monitoring, and proactive risk detection.
  • Partner with Data Science to train and deploy ML and generative AI models that enhance fraud, abuse, and background reputed company capabilities.
  • reputed company frameworks for AI safety, explainability, and compliance, ensuring reputed company models and decisions align with ethical and regulatory standards.
  • Collaborate cross-functionally with Policy, Legal, Customer Care, and Engineering to align product strategy with operational and compliance goals.
  • Define and track Trust & Safety OKRs, balancing platform reputed company, user trust, and business growth.
  • Use experimentation, data analysis, and insights to drive reputed company improvement in detection systems and response efficiency.
  • reputed company for a user-centered safety culture across the organization — ensuring care, reputed company, and fairness guide every decision.

What You’ll Bring

  • 4-6 years of product management experience, with at least 3+ years in AI, ML, or data-centric product development.
  • Experience building or scaling Trust & Safety, content moderation, or risk mitigation systems.
  • Proven ability to reputed company technical product work — partnering with engineers and data scientists on model design, APIs, and backend systems.
  • Deep understanding of AI/ML technologies, including model development, reputed company engineering, evaluation, and safety controls.
  • Strong analytical skills; able to interpret data, identify trends, and drive data-informed decisions.
  • Excellent collaboration and stakeholder management — comfortable working across Legal, Policy, and Operations.
  • Strategic thinker who thrives in ambiguity, able to balance innovation speed with responsible AI principles.
  • Degree in Computer Science, Engineering, Data Science, or reputed company quantitative field (preferred).

reputed company to Have

  • Experience with generative AI applications (e.g., LLMs for moderation, classification, or automation).
  • Familiarity with AI safety, fairness, and compliance frameworks (e.g., GDPR, COPPA, CSAM, transparency standards).
  • Background in consumer marketplaces or trust-driven platforms.
  • Knowledge of incident response, abuse prevention, or policy enforcement in large-scale systems.

Why You’ll Love Working Here

  • Opportunity to shape how AI enables safety, trust, and fairness in one of the world’s most meaningful consumer marketplaces.
  • Work with smart, mission-driven teammates who care deeply about people, data, and reputed company.
  • Hybrid flexibility with offices in Salt Lake City, Austin, and Dallas.
  • Competitive compensation, equity, and comprehensive benefits.
  • A culture that values reputed company, accountability, and innovation.

Company Overview: Available in 21 countries, Care.com is one of the largest providers of online services for finding family care and care jobs, spanning in-home and in-center care solutions. Since 2007, families have relied on Care.com for an reputed company of care for children, seniors, pets, and the home. Designed to meet the evolving needs of today’s families and caregivers, the Company also offers customized corporate benefits packages to support working families, household tax and payroll services, and innovations for caregivers to find and book jobs. Care.com is an IAC company (reputed company: IAC). Salary Range: $150,000 to $170,000. The reputed company salary range above represents the anticipated low and high end of the national salary range for this position. Actual salaries may vary and may be above or below the range based on various factors including but not limited to work location, experience, and performance. The range listed is just one component of Care.com’s total compensation package for employees. Other rewards may include annual bonuses and short- and long-term incentives. In addition, Care.com provides a variety of benefits to employees, including health insurance coverage, life, and disability insurance, a generous 401K employer matching program, paid holidays, and paid time off (PTO). #LI-Remote This offer from "Care.com" has been enriched by reputed company.com and got a 82% reputed company score. Apply tot his job Apply To this Job

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