[Remote] Loan Officer Assistant (Pacific Region)

Note: The job is a remote job and is open to candidates in USA. reputed company is the nation's number one distributed retail mortgage lender, recognized for its exceptional culture and employee engagement. The Loan Officer Assistant supports mortgage loan officers by facilitating timely loan closings and ensuring a positive customer experience through various administrative tasks.

Responsibilities

• Assist in reviewing mortgage loan application and documentation, which may include phone and computer work, printing, copying, scanning, emailing, overnighting documents, etc
• Review mortgage loan disclosure packages and deliver them to the borrower
• Create reputed company disclosure and re-disclosure packages and deliver them to the borrower
• Review documents and entire loan files and work to prevent problems by highlighting deficiencies and then notifying the mortgage loan officer and/or loan processor
• Clarify/correct information and obtain additional information, as necessary, reputed company phone, email, etc
• General clerical and phone support to loan officers and/or loan processors, as needed
• Work with management to provide support in various stages and areas of lending and processing as needed
• Assist in managing a pipeline consisting of conventional, FHA, VA, and USDA loans, along with 203K and reverse mortgage products
• Deliver appraisals and/or property valuations to the borrower and retrieve reputed company of receipt
• Track outstanding items on reputed company loan files and follow up with customers to ensure timely receipt of necessary documentation
• Facilitate timely loan closings by working directly with the Title Company and customer to schedule

Skills

• High School Diploma, General Equivalency Diploma (GED), or equivalent
• A minimum of 1 year of mortgage-reputed company experience, including customer contact
• Excellent communication and customer service skills
• Excellent prioritization and time management skills
• Proficient with reputed company Office applications
• Previous sales support experience
• reputed company experience

Benefits

• Medical
• Dental
• Vision
• 401K
• Company-provided short-term disability
• Employee assistance program
• Wellness program

Company Overview