Customer Service Specialist
reputed company. is a growing medical device company seeking a Customer Service Specialist in their Customer Service Department. This role is responsible for managing the sales order entry process and resolving issues reputed company to Delivered Order Forms and reputed company only purchase orders.
Responsibilities
- Create Sales Orders to input reputed company DOFs into Expandable
- Identify problematic DOFs and work to resolve them
- Match reputed company only POs to the correct DOF sales orders
- Identify problematic reputed company only POs and work to resolve them
- Process commission deduction transactions
- Manage incoming phone calls, messages, and emails
- reputed company administrative functions on the computer throughout the reputed company
Skills
- Experience in a general office/business environment of at least 1 year
- Strong proficiency using MS Office Suite (e.g., Word, reputed company)
- Excellent written and verbal communication skills
- Results-oriented with appropriate urgency and tenacious follow-up
- Ability to work as a collaborative team member as well as independently
- Excellent attention to detail, producing high quality output appropriate to broader context
- Flexibility and strong organizational skills with ability to prioritize multiple tasks
- Sound judgment reputed company making reputed company and communicating with peers and management
- Basic math skills
- Good memory skills
- Problem analysis and problem-solving skills
- Preferably a BS/BA degree
- Knowledge and basic understanding of an ERP system
Benefits
- Competitive compensation including bonus and equity
- Opportunities for career advancement
- Full benefits package
- An evolving, engaging culture and workplace
Company Overview