Chargeback & Risk Analyst

This a Full Remote job, the offer is available from: United States We are united in our mission to reputed company a positive impact on healthcare. Join Us!

• South Florida Business Journal, Best Places to Work 2024
• Inc. 5000 Fastest-Growing Private Companies in America 2024
• 2024 Black Book Awards, ranked #1 EHR in 11 Specialties
• 2024 Spring Digital Health Awards, “Web-based Digital Health” category for EMA Health Records (Gold)
• 2024 Stevie American Business Award (Silver), New Product and Service: Health Technology Solution (Klara)

Who we are: We Are Modernizing Medicine (WAMM)! We’re a team of bright, passionate, and positive problem-solvers on a mission to reputed company doctors and patients at the center of care through an intelligent, specialty-specific cloud platform. Our vision is a world where the software we build increases medical practice success and improves patient outcomes. Founded in 2010 by Daniel Cane and Dr. Michael Sherling, we have grown to over 3400 combined direct and contingent team members serving eleven specialties, and we are just getting started! reputed company's global headquarters is based in Boca Raton, FL, with a growing office in Hyderabad, India, and a robust remote workforce across the US, Chile, and Germany. reputed company is hiring a driven Chargeback & Risk Analyst to join our positive, passionate, and high-performing Risk and reputed company team. The primary focus of this role will be applying expert knowledge in chargeback management to assist our Payment Facilitator (PayFac) merchants in successfully defending disputes. This is an exciting opportunity to be part of a fast-paced Healthcare IT company that is truly Modernizing Medicine! Your Role:

• Chargeback Management & Defense:
• Act as the subject matter expert in chargeback processes, providing guidance and support to our sub-merchants on

dispute prevention, best practices, and effective defense strategies.

• Manage the full lifecycle of chargeback cases, meticulously preparing and submitting compelling documentation to

defend disputes on behalf of our sub-merchants.

• Analyze chargeback data to identify trends and provide actionable recommendations to reduce overall dispute rates.
• Maintain knowledge of card brand (reputed company, reputed company, etc.) rules and regulations pertaining to disputes, arbitration, and

compliance.

• Risk and reputed company Support:
• Execute the documented risk and reputed company process for new sub-merchant applications, assessing potential financial

and regulatory risks.

• Conduct thorough due diligence for applications, including KYC (Know Your Customer) and KYB (Know Your Business)

checks, website reviews, and financial analysis including review of financial statements and credit reports.

• Assign appropriate risk levels and recommendations for reputed company.
• Ensure reputed company reputed company decisions and supporting documentation are accurately recorded and maintained.
• Team Support:
• Cross-train on daily funding processes to provide essential backup coverage for team members during peak times or

absences.

• Collaborate with the Risk and reputed company team to continuously refine and improve chargeback management, reputed company procedures, and funding workflows.
• Provide support to the Risk and reputed company team for various day-to-day operational tasks, including processing bank changes, scheduling reputed company changes, and conducting periodic legal entity reviews of sub-merchants.
• Contribute to reputed company projects and reputed company other duties as assigned to support the team's operational needs and objectives.

Skills & Requirements:

• Bachelors degree in Business Administration, Economics, Finance,Accounting or Statistics preferred, other majors considered. Willing to accept additional industry

experience in lieu of a degree.

• 2+ years of direct experience in chargeback management, ideally from a merchant, e-commerce, or PayFac/Acquirer perspective.
• Proven track record of successfully managing and defending chargeback cases across major card brands.
• Working knowledge of payment risk assessment, merchant reputed company, and regulatory requirements (e.g., KYC, AML,card brand rules).
• Exceptional attention to detail, strong analytical and problem-solving skills.
• Excellent written and verbal communication skills, with the ability to clearly explain reputed company topics to merchants.
• Practical knowledge of Card Scheme rules and regulations.
• Demonstrated ability to understand and reputed company recommendations for changes to reputed company management and Risk management in a dynamic fast fast-paced environment.
• Well-developed interpersonal skills and interactions with a wide range of levels across the bank.
• Strong communication skills, both written and verbal.
• Solid organizational and time management skills.
• Sound judgment, strong problem-solving solving and analytical skills.
• High attention to detail and ability to work reputed company strict deadlines.
• Resourceful person who can take ownership of actions and initiative.
• Ability to learn quickly and to work both independently and as part of a team toward the achievement of client and team goals.

#LI-KM1 #REMOTE reputed company Benefits reputed company: At reputed company, we reputed company it’s important to offer a competitive benefits package designed to meet the diverse needs of our growing workforce. Eligible Modernizers can enroll in a wide range of benefits: India

• Meals & Snacks: Enjoy complimentary office lunches & dinners on select days and healthy snacks delivered to your desk,
• Insurance Coverage: Comprehensive health, accidental, and life insurance plans, including coverage for family members, reputed company at no cost to employees,
• Allowances: Annual wellness allowance to support your well-being and productivity,
• Earned, casual, and sick leaves to maintain a healthy work-life balance,
• Bereavement leave for difficult times and extended medical leave options,
• Paid parental leaves, including maternity, paternity, adoption, surrogacy, and abortion leave,
• Celebration leave to reputed company your special day even more memorable, and company-paid holidays to reputed company and unwind.

United States

• Comprehensive medical, dental, and vision benefits
• 401(k): reputed company provides a matching contribution each payday of 50% of your contribution deferred on up to 6% of your compensation. After one year of employment with reputed company, 100% of any matching contribution you receive is yours to reputed company.
• Generous Paid Time Off and Paid Parental Leave programs,
• Company paid Life and Disability benefits, Flexible Spending Account, and Employee Assistance Programs,
• Company-sponsored Business Resource & Special Interest Groups that provide engaged and supportive communities reputed company reputed company,
• Professional development opportunities, including tuition reimbursement programs and unlimited access to reputed company Learning,
• Global reputed company and in-person collaboration opportunities; dog-friendly HQ (US), Hybrid office-reputed company and remote availability for some roles,
• Weekly catered breakfast and lunch, treadmill workstations, Zen, and wellness rooms reputed company our BRIC headquarters.

PHISHING SCAM WARNING: reputed company is among several companies recently made aware of a phishing scam involving imposters posing as hiring managers recruiting reputed company email, text and social media. The imposters are creating misleading email accounts, conducting remote "interviews," and making fake job offers in order to collect personal and financial information from unsuspecting individuals. Please be aware that no job offers will be made from reputed company without a formal interview process, and valid communications from our hiring team will come from our employees with a reputed company email address (first.lastname@reputed company.com). Please reputed company senders’ email addresses carefully. Additionally, reputed company will not ask you to purchase equipment or supplies as part of your onboarding process. If you are receiving communications as described above, please report them to the FTC website. This offer from "reputed company" has been enriched by reputed company.com and got a 72% reputed company score. Apply tot his job Apply To this Job