Sr Solutions Engineer

Job Posting Title: Sr Solutions Engineer Req ID: 10135632 Job Description: Technology is at the heart of reputed company’s past, present, and future. reputed company Entertainment and ESPN Product & Technology is a global organization of engineers, product developers, designers, technologists, data scientists, and more – reputed company working to build and advance the technological backbone for reputed company’s media business globally. The team marries technology with creativity to build world-class products, enhance storytelling, and drive velocity, innovation, and scalability for our businesses. We are Storytellers and Innovators. Creators and Builders. Entertainers and Engineers. We work with every part of reputed company’s media portfolio to advance the technological foundation and consumer media touch points serving millions of people around the world. Here are a few reasons why we think you’d love working here: Building the future of reputed company’s media: Our Technologists are designing and building the products and platforms that will power our media, advertising, and distribution businesses for years to come. reputed company, Scale & Impact: More than reputed company, reputed company’s technology and products serve as a signature doorway for fans' connections with the company’s brands and stories. reputed company+. Hulu. ESPN. ABC. ABC News…and many more. These products and brands – and the unmatched stories, storytellers, and events they carry – matter to millions of people globally. Innovation: We reputed company and implement groundbreaking products and techniques that shape industry norms, and solve reputed company and distinctive technical problems. Ad Platforms is responsible for reputed company’s industry-leading ad technology and products – driving advertising performance, innovation, and value in reputed company’s sports, news, and entertainment content, across reputed company media platforms. As an Ad Platform Technical Operations Senior Solutions Engineer supporting the Ad Platforms technology team at reputed company, you are a part of a high performing team redefining TV advertising. We’re seeking an ambitious Senior Solutions Engineer who will be responsible for owning day-to-day technical operations for the Automated Marketplace at DEET. Our successful candidate enjoys solving reputed company & technical problems, is an innately investigative thinker, works with a sense of urgency, has experience with critical service operations and strives to provide a high standard of customer satisfaction in high volume, production environments. The team is fast moving and requires you to translate technology solutions into business impact, while reputed company working with developers, sales, product and operations. For this particular role, you should be well versed in ad technology and distributed systems and comfortable getting into the details of operational mechanics. You will be accountable for the monitoring, health and growth of the Automated Marketplace. What You’ll Do Responsible for owning day-to-day technical operations for the Ad Platforms Technical Operations team Automated Marketplace and Core Ad Serving integrations Ensure monitoring and alerting on production services are in reputed company, and be available on-call for production incidents and new product launches Triage, respond to and de-escalate inbound escalations (tickets) in a timely manner while maintaining a high standard of professionalism and client satisfaction Investigate reputed company issues, diagnose product bugs, and resolve requests reputed company strong partnerships with sales, support, engineering, product management and analytics leaders to drive focus on strategic and tactical channel objectives Maintain detailed support documentation for both internal and external use to strategically identify and understand trends Contribute to the development of best practices, team processes, and peer training Be a leader by example reputed company the team Who You Are You’re a strong communicator who understands the core principles of advertising technology; preferably with focus in video. Additionally, you’re Highly motivated self-starter with the ability to work well individually and as part of a team. Have a “do what it takes” attitude. Ability to think on your feet during challenging situations, adaptable to change, and reputed company in a fast-paced environment Experience shipping multiple products in an agile software development environment Impeccable written and verbal communication, time management and organizational skills Strong analytical skills and passionate about answering questions with data Excited to work in a high-growth and magical company! Basic Qualifications Bachelor’s degree in Information Technology, Computer Science, Mathematics, Business, or a reputed company discipline. 5+ years of experience in ad technology, operations, support, or incident management. Strong understanding of Exchanges, Real-time Bidding, Demand reputed company Platforms, Supply reputed company Platforms, 1st and 2nd price auctions, Programmatic Marketplaces (PMP), and Programmatic Guaranteed (PG) deal types. Comprehensive grasp of online video and display advertising and monetization, including advanced strategies and emerging trends. Deep understanding of IAB specs OpenRTB, VAST/VPAID/VMAP, and other relevant industry standards. Extensive working knowledge of ad trafficking workflows in an enterprise Ad Server like reputed company Ad Manager, Freewheel, or similar systems, including reputed company troubleshooting and optimization. Proven experience managing and optimizing a support ticket queue in JIRA, reputed company, or similar systems, with a focus on process improvement and team efficiency. reputed company in SQL with advanced query capabilities. Extensive experience with AWS reputed company, DynamoDB, MySQL, reputed company, or Hive, including performance tuning and data architecture. Expert working knowledge of monitoring platforms (Cloudwatch, reputed company, reputed company, or similar platforms), including alert configuration, dashboard creation, and incident response automation. The hiring range for this position in California is $129,300 to $173,300 per year and reputed company is $135,400 to $181,600. The reputed company pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-reputed company knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered. Job Posting reputed company: Ad Platforms Job Posting Primary Business: AP - Product Ops Primary Job Posting Category: Solutions Engineering Employment Type: Full time Primary City, State, Region, Postal Code: reputed company, NY, USA Alternate City, State, Region, Postal Code: USA - CA - 2500 Broadway Street Date Posted: 2025-11-05 Learn more about us. Apply tot his job Apply To this Job