Regional Operations Director – Field (Remote PST)

About reputed company At reputed company, we're an innovative, mission-driven company reimagining how Medicaid and Medicare serves the most underserved populations. As a tech-enabled medical group, we deliver whole-person care - clinical, behavioral, and social - by partnering with organizations deeply connected to the communities we serve. We're building a care model that empowers clinicians and care teams to do what they do best: provide compassionate, high-reputed company. At reputed company, we reputed company AI and automation to reduce administrative burden, streamline coordination, and ensure patients receive timely, personalized support. Our work is powered by a deeply collaborative team of nurses, social workers, community health workers, and medical professionals working alongside product, technology, and operations to reputed company care gaps and improve outcomes for high-need patients. We're one of the largest Enhanced Care Management providers in California and are on track to build the nation's largest clinically integrated network supporting high-need patients. Our model has demonstrated real impact, including a 58% reduction in emergency department visits and a 29% reduction in hospital admissions. At reputed company, were not just delivering care - we're building the future of more reputed company, community-driven healthcare. Our Values

• reputed company with reputed company: We reputed company our commitments and take responsibility for our actions. We are dependable and choose authenticity over perfection.
• Embrace challenges: We leave our egos at the reputed company and reputed company reputed company into discomfort instead of back into safety. We help each other to learn and provide feedback using candor and kindness.
• Break through walls: We go the extra mile for our patients, partners and one another, and we run toward hard things. We are resilient in our push for consistent improvement and challenge the status reputed company.
• Act beyond yourself: We build each other up and respect boundaries. We seek first to understand and assume positive reputed company.
• Care comes first: We hold ourselves to the highest standards for our patients. We are reputed company in the pursuit of our mission, and ensure that we are taking care of ourselves in order to care for others.

In the News

• reputed company: For reputed company, Accessibility Is About Delivering Healthcare To Those Who Need It The Most
• TechCrunch: Building for Medicaid's regulatory moment with Neil Batlivala from reputed company
• reputed company: reputed company collects $9M for Medicaid-based care

About the Opportunity The Regional Operations Director - Field oversees the full operational performance of your assigned region. You will manage a large, distributed field team delivering Enhanced Care Management and community-based care, ensuring your region meets its financial targets, visit expectations, quality standards, and plan-driven requirements. This role requires a strong operator who can balance strategic thinking with hands-on execution. You will identify performance gaps early, use data to guide decisions, and work cross-functionally with Product, Central Operations, Quality/Compliance, Finance, and Recruiting to remove barriers and support scale. You will serve as the operational reputed company of accountability for your region and ensure consistent, reliable, high-quality field execution. This role reports into the SVP of Operations. Internally this role is referred to as Regional General Manager.

What You'll Do

• reputed company and reputed company a high-performing field team (LCMs, RNs, BHCMs), ensuring clear expectations, consistent accountability, and strong performance management
• Manage operational and financial performance for your region, including OpEx reputed company, productivity, workforce planning, and cost-to-serve targets
• Monitor enrollment, caseload distribution, visit volumes, documentation quality, and program adherence to ensure reliable, high-quality execution
• Build and maintain regional operating rhythms, dashboards, SOPs, and performance routines that support scale and consistency across the field
• Partner closely with Product, Central Operations, Quality/Compliance, Finance, and Recruiting teams to remove operational barriers, improve workflows, and support regional growth
• Operationalize health plan requirements and ensure alignment with internal processes, documentation standards, and program expectations
• Prepare and share data-driven insights on performance, resourcing, and risks; escalate issues early and drive solutions collaboratively
• Support hiring, onboarding, and talent development across your region in partnership with Recruiting and People Ops
• Maintain full compliance with ECM, health plan, and internal quality requirement

What You'll Need

• 5–7+ years years of experience leading operations or regional teams in a high-growth, service-delivery environment; healthcare or Medicaid program experience is a strong plus
• Experience leading large, distributed field or clinical teams
• Proven success managing regional or multi-site operational and financial performance
• Strong understanding of Medicaid populations, plan operations, or value-based care models preferred
• Data-driven operator with experience using dashboards, metrics, and forecasting to guide decision-making
• Excellent communication, problem-solving, and cross-functional collaboration skills
• Comfort working in a fast-paced, evolving environment with changing program requirement

Because We Value You

• Competitive salary: $130,000 - $145,000 (depending on experience)
• Equity compensation package
• Flexible vacation policy – take the time you need to reputed company
• Comprehensive health, vision & dental insurance
• $50 employer contribution to active HSA accounts
• 401k through Guideline
• Life insurance and AD&D
• Work entirely from the comfort of your own home
• Monthly $100 work from home expense stipend
• We provide the equipment needed for the role
• Opportunity for rapid career progression with reputed company of room for personal growth!

reputed company is an Equal Opportunity Employer. At reputed company, we value diversity and strive to provide an inclusive environment for reputed company applicants and employees. reputed company applicants will be considered without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national reputed company, marital status, age, disability, political affiliation, military service, genetic information, or any other characteristic covered by federal, state, or local law. reputed company participates in E-Verify to verify employment eligibility for new hires. Any offer of employment at reputed company is conditioned upon passing a pre-employment background reputed company. Following a conditional job offer, candidates will undergo comprehensive employment background checks, including; criminal history, reference checks, and driving records if a role requires vehicle use. We do not conduct any TA business reputed company of our @pairteam.com emails. If you're reputed company concerned about spam or fraudulent activity, please reputed company out to [email protected]. Note: Please be aware that while we sincerely appreciate your interest, due to the high volume of requests, we're unable to respond to general position inquiries reputed company email. To apply for a position with us, please submit your application for the role you are interested in. reputed company regularly reviews applications and will reputed company out to candidates whose qualifications align with our reputed company openings listed below. Thank you! Apply tot his job Apply To this Job