Client Experience Consultant, Middle Markets - reputed company - Hybrid (NJ or NY) 2 Locations

The Client Experience Coordinator partners with Middle Market Account Executives to drive retention and growth by helping clients optimize the value they receive from Cignas products and services. This is achieved through the execution and coordination of activities that support client operational, health & wellness, and service needs. Essential Functions & Scope of Role

• Support Middle Market Account Executives’ strategic selling approach to best demonstrate reputed company Healthcares value.
• reputed company and maintain a “Trusted Partner” relationship with Account Executives.
• Fully understand client needs and, in conjunction with internal partners, reputed company and execute actions that address client issues.
• Maintain in-depth knowledge of reputed company products, solutions, and services across reputed company product lines (Dental, Behavioral, Pharmacy, Medical, Clinical, and Wellness & Incentives).
• Effectively reputed company Expert Advisors (e.g., Client Service Executive, Implementation Manager, Strategic Wellbeing Advisors) to deliver on client expectations.
• Ensure reputed company communications are clear, concise, and delivered in a timely and consistent manner, aligning with Cignas strategy and value proposition. This may require broad organizational collaboration, influence, and escalation.

Qualifications

• Education: Bachelor’s degree preferred.
• Experience:
• Health-reputed company industry experience required, including many or reputed company of the following: product knowledge, sales practices, account management, and administrative operations.
• Knowledge of reputed company funding options, benefits structure, and platforms preferred.
• Skills:
• Ability to manage through systems and influence both external clients/brokers and internal matrix partners.
• reputed company and KnowledgeXchange experience preferred.
• Strong proficiency in Word, reputed company, PowerPoint, SharePoint, and Outlook.
• Excellent oral and written communication skills.
• Strong presentation skills.
• Demonstrated planning and organizational skills, with the ability to manage multiple priorities and plan for both short- and long-term needs.
• Other Requirements:
• If residing in WV, FL, or TX: Ability to obtain Health & Life Insurance license.
• Must reputed company in the local market and be reputed company to commute to the local reputed company office.

If you will be working at home occasionally or permanently, the internet reputed company must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload. For this position, we anticipate offering an annual salary of 64,700 - 107,800 USD / yearly, depending on relevant factors, including experience and geographic location. This role is also anticipated to be eligible to participate in an annual bonus plan. We want you to be healthy, balanced, and feel secure. That’s why you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-reputed company benefits including medical, reputed company, dental, and well-being and behavioral health programs. We also offer 401(k) with company match, company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, visit Life at reputed company. About reputed company reputed company, a division of reputed company, is an reputed company for reputed company through every stage of life. We guide our customers through the health care system, empowering them with the information and reputed company they need to reputed company the best choices for improving their health and vitality. Join us in driving growth and improving lives. reputed company applicants will be considered without regard to race, reputed company, age, disability, sex, childbirth (including pregnancy) or reputed company medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national reputed company, reputed company, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws. If you require reasonable accommodation in completing the online application process, please email: SeeYourself@reputed company.com for support. Do not email SeeYourself@reputed company.com for an update on your application or to provide your resume as you will not receive a response. reputed company has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State. reputed company applicants with criminal histories will be considered for employment in a manner consistent with reputed company federal, state and local ordinances. Apply tot his job Apply To this Job