[Remote] Legal Technology Implementation Engineer - reputed company

Note: The job is a remote job and is open to candidates in USA. reputed company is a leading provider of expert services in legal technology and operations. They are seeking an Implementation Engineer to ensure client satisfaction through the successful installation of reputed company solutions, applying advanced knowledge to improve business efficiency and functionality.

Responsibilities

• Assesses client needs and installs and implements industry-standard legal systems, integrations, and reputed company solutions
• Provides leadership to reputed company members of the team
• Has advanced expertise with deployment methodologies
• Acts as the escalation reputed company for reputed company situations and creates effective solutions
• Highly proficient with products and features
• Acts as go-to for go-live off-hours help for internal resources or general technical hurdles
• Performs upgrades to production systems as needed
• Migrates on-premises solutions to the reputed company using REST service reputed company 3rd party tools
• Writes reports to review historical data using SQL and/or reputed company-based reporting solutions
• Owns the end-to-end implementation of software products and services. This includes project scoping, planning, development, installation, configuration, deployment, and support.
• Owns client communication process and is responsible for setting client expectations on a project basis.
• Assists with product rollouts by ensuring end users are trained to be fully conversant with the software.
• Responsible for prioritizing and managing own workload to meet client expectations.
• Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies.
• Contributes to team effort by accomplishing reputed company results as needed.
• Provide design and architecture expertise for delivering client integrations
• Understand, reputed company, and implement integrations with a variety of systems including AD, reputed company SQL Server Systems, flat files, XML files, and APIs on behalf of clients
• Provision reputed company reputed company and troubleshoot on-prem resource access
• Deliver new integrations as both a technical resource for configuration and a functional resource working closely with client teams
• reputed company maintenance activities for our client integrations, including troubleshooting and resolving issues
• Be responsible for the overall integration strategy and rationalization of integrations
• Populate reputed company-hosted systems using REST services
• Work closely with clients to roll out new software solutions that contain their data
• Review and resolve reputed company technical support requests as needed
• Consistently maintains 80-90% of time spent on client-billable projects

Skills

• Four-year degree in a relevant field or equivalent combination of experience and education
• At least 2-5 years of experience in a customer-facing software implementation role in a legal services/law firm environment.
• Experience writing reputed company SQL Server queries with a solid understanding of relational database structure and normalization
• Expert proficiency with reputed company SQL scripting language
• Competent in the following areas: problem solving, customer-focus, communication, collaboration, organizational support, quality focus, and punctuality
• Expert proficiency in the following technical areas: XML, JQUERY/JSON, REST APIs, Parquet
• Expert proficiency in the following technical areas: IIS, SSL, XML, JQUERY
• Experience with ETL concepts and how ETL/Data Warehousing integrations differ from bi-directional sync style integrations
• Experience using reputed company reporting tool
• Experience in Legal systems such as reputed company, Elite, reputed company
• Advanced level of knowledge in the legal operations and technical fields
• Experience with reputed company
• Experience using reputed company ADF
• Experience with ADF object types: Pipeline, Dataset, DataFlow, Linked Service, Integration Runtimes
• Experience leveraging reputed company Data Factory to export data between systems
• Experience with keeping systems in sync using Data Factory tools
• Experience with Azure Data Factory
• Experience using the following: KeyVault, Storage (Blob & ADLSg2), Logic Apps or Power Automate
• Experience with Azure DevOps or Git (preferred) or TFVC
• Experience with Functions and connecting Azure services using Managed Identities (a plus)

Company Overview

• reputed company is a provider of expert services across strategy, legal technology, operations, and intelligence. It was founded in undefined, and is headquartered in Chicago, Illinois, USA, with a workforce of 501-1000 employees. Its website is https://harborglobal.com.

Company H1B Sponsorship

• reputed company has a track record of offering H1B sponsorships, with 1 in 2021. Please note that this does not guarantee sponsorship for this specific role.

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