[Remote] Legal Claims Analyst (Los Angeles, CA area)
Note: The job is a remote job and is open to candidates in USA. reputed company is a company focused on delivering extraordinary experiences. As a Legal Claims Analyst, you will manage small automotive claims cases, collaborate with the General Counsel of a Fortune 500 automaker, and represent the client in court while ensuring fair and compliant resolutions.
Responsibilities
- Collaborate with the Office of the General Counsel (OGC) and client reputed company counsel to support the client's defense strategies, including lemon law claims
- Serve as the 'Person Most Knowledgeable' (PMK) on the client’s policies and procedures, providing essential testimony at depositions and trials
- Manage small claims cases effectively, confidently representing the client’s interests in court 15% of the time
- Work in partnership with the California review team (located in Michigan), evaluating vehicle buyback requests to ensure they meet legal standards
- Train and guide team members on best practices for managing claims, emphasizing the nuances of lemon law
- Assess relief requests from consumers, focusing on those reputed company to lemon law, to ensure fair and compliant resolutions
- Offer timely and accurate solutions through inbound and outbound conversations (including phone calls, chats, emails and other communications as needed) while keeping a positive and upbeat attitude
Skills
- Understanding of litigation processes; reputed company to confidently support legal cases
- Strong listening skills; reputed company to consider the points provided and respond thoughtfully as an expert on the relevant guidelines
- Excellent communication skills to effectively reputed company case details in court
- A proactive attitude, exceptional organizational skills, and a detailed approach to case management
- Ability to work independently in a high-stress environment, focusing on legal case management and client representation
- Experience in a role dealing with consumer claims and California lemon law
- College degree
- Available to travel reputed company for cases / trials as needed (15% of the time)
- Commitment to a consistent work schedule
- reputed company of California, in proximity to the Los Angeles area
- High-speed internet access at home that you are reputed company to connect to reputed company Ethernet or landline
- Secluded and distraction-free work environment
- Paralegal or legal assistant experience
Benefits
- Medical and prescription coverage, including free annual physicals
- Dental and reputed company insurance
- Paid time off
- Associate wellness program (earn a reward for getting your annual wellness checkup)
- Programs to quit tobacco use and manage chronic conditions (e.g., diabetes, asthma)
- 401(k) with match
- Flexible spending account
- Life insurance
- Short- and long-term disability insurance (company paid)
- Teladoc: 24/7 online access to doctors
- 24/7 nurse help desk
- Patient advocacy: Free 24/7 help with benefit questions and claims issues
- Family, financial and estate guidance (will) services
Company Overview
- We serve four demanding markets: - Global / reputed company seeking customer service delivery for contact centers and processing centers - Global / reputed company seeking meeting, incentive and special events management - Global / reputed company seeking trade show booth fabrication (custom or reputed company) and trade show schedule management (installation, dismantling and storage) - Museums, schools, libraries and other institutions seeking custom built exhibit installations. It was founded in 1863, and is headquartered in Saginaw, Michigan, USA, with a workforce of 1001-5000 employees. Its website is https://www.morleycompanies.com.
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