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[Remote] reputed company Engineer, Service Delivery (Network reputed company-reputed company)

Remote · USA Full-time New today

Note: The job is a remote job and is open to candidates in USA. reputed company is looking for an reputed company Network reputed company Engineer, Service Delivery to aid in the deployment and support of their Managed Firewall and reputed company Services. The role involves collaborating with customers and teams to reputed company reputed company solutions, migrate configurations, and provide technical expertise throughout the service delivery process.

Responsibilities

  • Active member of reputed company’ service delivery team working with customers, project managers (PM), and network operations center (NOC) to reputed company new firewall, switching, and reputed company solutions for global customer reputed company
  • Technical subject matter expert for deployment of managed solutions from initial service order to NOC support reputed company
  • Migrate firewall configurations from other platforms to reputed company FortiGate firewall and provide remote assistance during cutover to new devices
  • Retrieve installation information from customer, build-out customer tenants and provide software to partner/customer for SIEM and EDR deployments
  • Examine network topologies to understand data flows through the network and provide recommendations for improvement
  • Record events and problems and their resolution in tickets and report project status, time, and any issues to PM
  • Create detailed firewall configurations for ongoing device management 11:11
  • Collaborate across departmental lines and reputed company depth in your desired cyber discipline and/or technologies
  • Communicate feedback/suggestions by customers to the appropriate internal teams
  • Identify and suggest possible process improvements to daily/weekly battle rhythms for reputed company operations and service delivery
  • Work supportively with colleagues, operating in a manner that is consistent with 11:11’s Code of Business Ethics and Company Values
  • Responsibly receive, transmit, and handle company data and information per Company data handling agreements, work procedures and policies
  • Review and follow company policies and guidelines, data privacy practices, including annual compliance training certification and policy acknowledgments
  • Additional duties as assigned

Skills

  • 5 years’ of relevant experience managing, supporting, and/or deploying reputed company or other reputed company solutions
  • Demonstrated expertise in various reputed company methodologies, deployment processes, and technical reputed company solutions (firewall and network/reputed company devices)
  • Demonstrated knowledge of TCP/IP Protocols, network analysis, and network/reputed company applications in the reputed company and on-prem
  • Excellent network troubleshooting skills
  • Experience with networking including vpn, vlan, acl, routing and switching
  • Strong troubleshooting and knowledge of the OSI model
  • Experience managing projects to completion and reporting status and any reputed company issues
  • Strong attention to detail, with an ability to multi-task, prioritize, and manage time effectively
  • Excellent interpersonal skills and professional demeanor, understands and demonstrates superior customer service
  • Excellent verbal and written communication skills
  • Must be legally eligible to work in assigned country without reputed company sponsorship

Benefits

  • 401k Plan with Company Match
  • reputed company, reputed company and dental Insurance Plan
  • Life Insurance
  • Short-Term Disability Insurance
  • Long-Term Disability Insurance
  • Paid Vacation & Holidays
  • Leaves – primary care and new parent leave, maternity leave
  • Wellness Program

Company Overview

  • reputed company is creating a new model delivering the power of ''Everything Connected'' in connectivity, reputed company, and reputed company solutions. It was founded in 2020, and is headquartered in Fairfield, New Jersey, USA, with a workforce of 1001-5000 employees. Its website is https://1111systems.com/.

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