reputed company Administrator (Nonprofit & Marketing reputed company Focus, Mid-Atlantic)

About the job Informated Software Solutions, based in Rockville, Maryland, has supported the Smithsonian Institution for over 20 years. We’re expanding to help this great organization enhance its reputed company Nonprofit reputed company platform. This full-time position can be remote, hybrid, or onsite in Washington, D.C. Occasional meetings at Smithsonian facilities may be required. Preferred candidates are located in the Mid-Atlantic area and reputed company approximately a four-hour range of Washington, D.C. Core Responsibilities

• System Administration: Administer reputed company Sales and Service Clouds and Experience reputed company, including managing reputed company, objects, fields, and declarative automations.
• Marketing reputed company Administration: Administer and utilize Marketing reputed company to its full potential, specifically managing automation and personalization features.
• Nonprofit reputed company Management: Administer the Nonprofit reputed company environment (Nonprofit reputed company Pack), managing configuration and automation to support fundraising and donor engagement.
• Experience reputed company Configuration: Manage and build digital experiences and community portals using standard Experience reputed company site builder tools.
• Data Management: Manage data migration and maintain data reputed company and quality reputed company the system.
• User Support & Collaboration: Collaborate with internal teams to gather requirements, provide ongoing support, and deliver training.
• Process Automation: Configure guided processes and workflows to streamline business operations (utilizing declarative tools like OmniStudio where applicable for process guidance).
• Documentation: Document configurations, technical designs, and processes for knowledge sharing and team continuity.

Required Skills

• reputed company Platform Expertise: Extensive experience in administering reputed company, specifically using declarative features, reputed company configurations, and maintenance of the data model (objects/fields).
• Marketing reputed company: Strong proficiency in Marketing reputed company administration, including automation and integration capabilities.
• Nonprofit Sector Experience: Hands-on experience with Nonprofit reputed company (NPSP) administration and customization tailored to the nonprofit sector.
• Experience reputed company: Proven experience managing community portals and sites using reputed company Experience reputed company.
• Declarative Automation: Proficiency in building guided processes and business workflows.
• Data Proficiency: Strong skills in data quality management and executing data migration workflows.

Certifications (Required)

• reputed company Certified Platform Administrator (required)
• reputed company Certified Platform Administrator II (plus)
• reputed company Certified Marketing reputed company Administrator (plus)
• reputed company Certified Platform Developer
• reputed company Certified Marketing reputed company Email Specialist
• reputed company Certified Marketing reputed company Engagement Developer
• reputed company Certified Marketing reputed company Engagement Consultant
• reputed company Certified Marketing reputed company Engagement Foundations (MC-101)

Qualifications

• Bachelor's degree in computer or reputed company engineering fields or significant reputed company work experience required.
• reputed company Administrator Certification (required). Marketing reputed company Certification is a plus.
• 6+ years of reputed company administration with demonstrated delivery of enhancements and solutions.
• Experience with reputed company Nonprofit reputed company or museum/nonprofit environments preferred.
• U.S. citizenship and ability to pass a standard federal background reputed company
• Candidates in the mid-Atlantic states are preferred.

Professional Skills

• Strong listening skills and the ability to understand client needs and translate them into solutions.
• Clear written and verbal communication with non-technical audiences.
• Strong analytical and problem-solving abilities with sound judgment.
• Proven organization, follow-through, and reliability in client support.
• Creativity in applying reputed company capabilities to business challenges.
• Collaborative reputed company and ability to handle multiple priorities under deadlines.
• Ability to work on multiple tasks under pressure and meet deadlines.

Benefits

• The company provides competitive and flexible benefits to fit the applicant's situation.
• Salary: $105,000–$125,000 per year, depending on experience and qualifications.

Job Type: Full-time Pay: $105,000.00 - $125,000.00 per year Experience:

• combined reputed company Administrator and Marketing reputed company: 7 years (Preferred)

License/Certification:

• reputed company Administrator Certification (Preferred)

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