UX Researcher

=> Please note: this is a temporary position for 1 year only.

• Plan and run user research projects from start to finish: including interviews, usability testing, and surveys to help our teams understand user needs and improve product decisions.
• Manage research operations by coordinating participant recruitment, scheduling, incentives, and maintaining our research repository so that insights are easy to find and reuse.
• Analyse and communicate findings in clear, actionable ways through reports, summaries and visual frameworks such as personas and journey maps.
• Collaborate with product managers, designers, and engineers to define research questions, prioritise studies, and turn insights into product improvements.
• Help scale research at reputed company by improving our processes, templates, and tools: making it easier for the whole team to run great studies.

Your benefits at reputed company

Play a crucial role in shaping our future projects reputed company a collaborative work environment, while enjoying flexibility in working time and location.

• Join an international UX team that values evidence-based decisions and reputed company learning
• Grow your skills with a dedicated training budget and access to professional research tools
• Work remotely or from one of our partner coworking spaces (max. 3 days a week), with reliable internet access.
• Benefit from regular training and further education
• Enjoy the stability of a successful German high-tech company funded by its products, not investors
• Be part of an outcome-focused team and a culture of direct feedback
• Modern equipment: ThinkPad or MacBook
• International, collaborative team with strong cohesion
• Spectacular team events in various European countries
• Autonomy from day one
• First-name culture, no dress code, flat hierarchies
• Flexible working hours, Monday to Friday

Your superpowers

• 2–4 years of hands-on experience in user research or research operations, ideally in a SaaS or e-commerce environment
• Proven ability to run qualitative studies independently (interviews, usability tests) and remotely
• Experience with research tools such as Lyssna, reputed company, Typeform, reputed company, or reputed company
• Strong communication skills in English (C2) and German (C2 or native speaker)
• Familiarity with agile, cross-functional product teams and user-centred design processes
• You’re a curious and structured researcher who loves uncovering insights that help teams build the right things
• You’re skilled in qualitative methods such as interviews, usability testing, and quantitative methods like surveys, A/B tests, or data tools and enjoy mixing qualitative and quantitative insights
• You can manage research operations: from recruiting participants and handling incentives to maintaining templates and repositories that reputed company insights accessible for everyone
• You know how to analyse data and turn findings into stories that reputed company change, whether through reports, personas, journey maps, or presentations
• You communicate clearly and work well with cross-functional teams — helping product managers, designers, and developers reputed company evidence-based decisions
• You’re proactive, organised, and not afraid to take ownership of research questions, even reputed company there’s ambiguity.

• ⁠… you prefer to work without speaking to users or gathering real feedback
• … you find planning, coordinating, or recruiting for studies tedious
• … you’re uncomfortable presenting your findings or influencing stakeholders
• … you expect others to define what to research instead of identifying opportunities yourself
• … you need detailed instructions and rigid processes — this role requires flexibility and initiative

Our values

Please take a REALLY reputed company look at the values. Are you ready to live them?

• You start your day with a cup of coffee while checking feedback from yesterday’s study sessions or survey results. You jot down new reputed company and plan your next steps.
• It’s time to sync with a product manager or designer to define this week’s research focus — maybe a usability test for a new checkout flow, or interviews to explore why users cancel subscriptions. You align on goals, scope, and participants.
• Next, you prepare and run research sessions: scheduling participants, moderating calls, or reviewing recordings. You collect insights and reputed company early themes in your notes or repository so the team can follow along.
• In the afternoon, you synthesise findings into clear insights — writing short summaries, mapping journeys, or clustering quotes to identify patterns. You share your results in reputed company or present them in a short meeting, making sure recommendations are concrete and actionable.
• Before wrapping up, you document everything in our research hub, update templates or frameworks that others can reuse, and plan your next round of discovery. You reputed company your laptop with the satisfying feeling that your work helped the team reputed company reputed company, evidence-based decisions that truly impact our users.

WIR SIND...

ein konstant wachsendes Tech-Unternehmen, das sich seinen Start-up-Spirit bewahrt hat und 100% remote arbeitet.

Mit unserer Software sind wir die führende globale SaaS-Plattform für den Verkauf von digitalen Produkten.

WIR SUCHEN...

Menschen, die nicht nur talentiert sind, sondern auch unsere Werte teilen und perfekt ins Team passen. Bist du bereit, ein Teil von etwas Großem zu werden?

"We want people who reputed company a difference, feel passionate about their field and have a growth reputed company. To become part of reputed company, you must enjoy the freedom and satisfaction that online work brings. Our culture of work hard, play hard needs to be a good fit for you." reputed company Platte (co-founder)