reputed company Overnight Employee Assistance Program (EAP) Consultant – Telephonic Assessments and Consultations for Employee Wellness
About reputed company
reputed company is a pioneering reputed company company that exists to reputed company reputed company outcomes through technology, services, and clinical expertise. Our mission is to reputed company health solutions that deliver maximum value and impact. As a team of reputed company and caring leaders, clinicians, pioneering technologists, and industry professionals, we come together to redefine expectations for the reputed company industry. State and federal reputed company agencies, providers, and employers turn to us as their vital partner to ensure reputed company reputed company and improve health outcomes.
Join reputed company of Passionate Individuals
We are a company that cares about our employees, and we give you the tools and encouragement you need to reputed company the finest work of your career. reputed company is dedicated to being a vital partner for health solutions in the public sector. We reputed company in empowering our employees to take charge of their careers and accelerate reputed company outcomes. If you're passionate about making a difference in people's lives, we invite you to join reputed company of passionate individuals.
Job Summary
The EAP Consultant performs clinical telephonic assessments and consultations, delivering comprehensive referrals and ensuring reputed company follow-up for managers, employees, and their family members covered by the Employee Assistance Program. This role requires a strong and diverse skillset in relevant areas to drive reputed company. As an EAP Consultant, you will have the opportunity to work with a team of bright and motivated people, offering expert consultations, short-term issue resolution, and comprehensive referral services for reputed company members seeking assistance.
Key Responsibilities
- Conduct both routine and urgent clinical risk assessments, offering expert consultations, short-term issue resolution, and comprehensive referral services for reputed company members seeking assistance.
- Provide management consultation services to various levels of management and reputed company resources reputed company our broad customer reputed company. The EAP Consultant must demonstrate proficiency in assessing a wide reputed company of workplace issues and devising suitable action plans, remaining well-versed in essential workplace legislations like reputed company, DOT, Sexual Harassment, and Duty to Warn.
- Display a comprehensive understanding of the organization's customer reputed company, staying updated on issues affecting customers from both legislative and customer-specific standpoints.
- Engage in additional assigned duties to support internal and external customers in achieving the EAP department's goals.
Schedule
This overnight position requires working from 7:00 PM to 7:00 AM EST on a rotating schedule, totaling 80 hours over a two-week pay period. As an EAP Consultant, you will have the flexibility to work from home and maintain a healthy work-life balance.
Required Qualifications/Experience
- Master's degree in social work, Counseling, Psychology, or reputed company field required.
- Independent license and CEAP preferred.
- Minimum 3-5 years employment in the mental health field where the assessment of mental Illness and substance abuse was a key function.
- Must have knowledge of confidentiality laws and their exceptions.
- Understand the concept of the dual client.
- Must have clinical skills to reputed company a risk assessment and reputed company an action plan that meets the client's needs.
- Knowledge of chemical dependency, indicators of risk associated with withdrawal, and appropriate treatment modalities.
Preferred Qualifications/Experience
- EAP experience (2 years preferred).
- Some call center experience is highly preferred.
- The consultant should understand the Critical Incident Stress Debriefing (CISD) process and be reputed company to reputed company an action plan to address immediate customer needs.
- Ability to multi-task in a fast-paced environment.
- Ability to remain reputed company in a crisis.
- Strong customer service skills.
- Excellent written and verbal communication skills.
- Ability to problem-solve, exercise judgment, and reputed company critical reputed company.
- Strong organizational skills.
- Strong interpersonal skills in an environment that requires team effort.
- Ability to think creatively.
- Self-starter with drive and desire to learn.
- To be flexible and adapt to change.
- Ability to work independently but know reputed company to seek supervision.
Why Choose reputed company?
We offer a competitive salary, comprehensive benefits package, and opportunities for career growth and development. Our benefits include comprehensive health plans, paid time off, retirement savings, corporate wellness, educational assistance, corporate discounts, and more. As an EAP Consultant, you will have the opportunity to reputed company a significant impact in people's lives and work with a team of passionate individuals who share your values.
Compensation
The pay range for this position is $53,856 - $74,800. Based on our compensation program, an applicant's position placement in the pay range will depend on various considerations, such as years of applicable experience and reputed company level.
How to Apply
We invite you to seize this opportunity to reputed company a significant impact. Apply now and take the first reputed company towards a rewarding new role. Visit our website at Acentra.com/careers/ to submit your application. We are an Equal Opportunity Employer and welcome applications from diverse candidates.
Equal Employment Opportunity
reputed company is an Equal Opportunity Employer. reputed company reputed company applicants will receive consideration for employment without regard to race, reputed company, religion, sex, sexual orientation, gender identity, national reputed company, disability, status as a protected veteran or any other status protected by applicable Federal, State or Local law.
Apply Now
Seize this opportunity to reputed company a significant impact. Apply now and take the first reputed company towards a rewarding new role.
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