Site Reliability Engineer

Coupa makes margins multiply through its community-generated AI and industry-leading total spend management platform for businesses large and small. Coupa AI is informed by trillions of dollars of direct and indirect spend data across a global network of 10M+ buyers and suppliers. We empower you with the ability to predict, prescribe, and automate smarter, more profitable business decisions to improve operating margins. Why join Coupa? Pioneering Technology: At Coupa, we're at the forefront of innovation, leveraging the latest technology to empower our customers with greater efficiency and visibility in their spend. Collaborative Culture: We value collaboration and teamwork, and our culture is driven by transparency, openness, and a shared commitment to excellence. Global Impact: Join a company where your work has a global, measurable impact on our clients, the business, and each other.  Learn more on Life at Coupa blog and hear from our employees about their experiences working at Coupa.  The Impact of Site Reliability Engineer at Coupa : If you are passionate about new technologies, have a strong technical background and you are looking for an environment where you can continuously expand your knowledge, you are the right fit for this role. At Coupa, the “Site Reliability Engineering team” is looking for an engineer who is ready to constantly question the status quo with a mixture of system design, code development, deployment, automation, networking, and more. As a “Site Reliability Engineer”, you will play a crucial role in the development of solutions for our Enterprise platform. You will be developing applications that provide self-service and increased efficiency to a diverse group of internal customers across Cloud Operations, Engineering, Customer Success & Support, and Customer Value Management. When you are successful you will significantly accelerate the ability of our teams to better serve our customers. Coupa operates an open and autonomous work culture, where team members are challenged and critical thinking is encouraged. We operate an inverted organization structure, meaning we support our employees, not manage them. This is core to our culture and we do everything we can to foster an entrepreneurial spirit within our team as we strive for personal and organizational excellence. What You'll Do:

Leverage automation to increase reliability, availability, and performance of the infrastructure

Ensuring the services and infrastructures are reliable, fault-tolerant, efficiently scalable and cost-effective.

Coordinate Incident, Problem, Release and Change Management

Manage, debug and troubleshoot cloud infrastructure issues, and tools used to support tasks

Leverage observability and monitoring to make informed decisions

Participate in an on-call routine and comfortable working in 24x7 environment

What You'll Bring To Coupa:

2-4 years of experience in Cloud Operations Support / SRE

A critical thinker, resourceful, problem-solver who has a passion for applying technology to make work life better

Experience with Cloud/SaaS architecture using AWS/GCP platform a must

Experience with Observability and Monitoring tools (New Relic, Grafana, Dynatrace, etc)

Experience with Log Parsing tools (Splunk, ElK, etc)

Experience with one of the programming languages like Ruby, Python, or any object-oriented programming language or scripting skills

Experience in problem-solving and analyzing global scale distributed systems

Excellent written and verbal communication skills

Coupa complies with relevant laws and regulations regarding equal opportunity and offers a welcoming and inclusive work environment. Decisions related to hiring, compensation, training, or evaluating performance are made fairly, and we provide equal employment opportunities to all qualified candidates and employees.  Please be advised that inquiries or resumes from recruiters will not be accepted. By submitting your application, you acknowledge that you have read Coupa’s Privacy Policy and understand that Coupa receives/collects your application, including your personal data, for the purposes of managing Coupa's ongoing recruitment and placement activities, including for employment purposes in the event of a successful application and for notification of future job opportunities if you did not succeed the first time. You will find more details about how your application is processed, the purposes of processing, and how long we retain your application in our Privacy Policy. Apply To This Job