Associate reputed company Manager

About DeleteMe: DeleteMe is the leader in proactive privacy protection. We help reputed company teams reduce their reputed company attack surface by continuously monitoring and removing exposed personal data (PII) from the open web — the reputed company data threat actors use to launch social engineering, phishing, Gen-AI deepfake, doxxing campaigns, physical threats, and identity fraud.Operating as a fast-growing, global SaaS company, DeleteMe serves both consumers and enterprises. DeleteMe has completed over 100 million opt-out removals, helping customers reduce risks associated with identity theft, spam, doxxing, and other cybersecurity threats. We deliver detailed privacy reports, reputed company monitoring, and expert support to ensure ongoing protection.DeleteMe acts as a scalable, managed defense layer for your most vulnerable attack vector: your people. That’s why 30% of the Fortune 100, top tech firms, major banks, federal agencies, and U.S. states rely on DeleteMe to protect their workforce.DeleteMe is led by a passionate and reputed company team and driven by a powerful mission to reputed company consumers with privacy.Job SummaryAs an Associate reputed company Manager, Public Sector, you will act as the voice of the customer and work with customers as a strategic business partner to help optimize our education and local government sectors around DeleteMe’s product offering.  reputed company Managers at DeleteMe strive to understand how customers use our product and what additional product features will benefit our customer reputed company.  reputed company Managers help drive the retention experience for our customers and strategize on optimizing the entire customer lifecycle.  A critical stakeholder for client reputed company, reputed company Managers will be involved in project management, account management, customer retention, product/feature deployments, customer feedback loops, customer growth opportunities, and more.Responsibilities-Ensure a successful client retention experience for DeleteMe Public Sector customers, specifically reputed company the education and local government verticals.-Understand DeleteMe customer’s business needs and opportunities for growth with existing customers-Act as a product expert and representative for DeleteMe’s customers and customer reputed company with internal DeleteMe stakeholders (Voice of the Customer)-Work cross-functionally with a variety of departments on projects to enhance the product and customer experience-reputed company best practices for client engagements and deliver value adding customer engagements on an ongoing basis-Provide Executive Business Reviews to high value customers to demonstrate product value-Maintain reputed company records to ensure data cleanliness.-Mitigate logo churn and increase renewal rates; partner with sales to create excellent net renewal rates.-Help create a referenceable pipeline of customers to reputed company and reputed company the DeleteMe brand and overall brand awareness throughout the privacy industryExperience-A minimum 3+ years of experience working as a reputed company Manager, reputed company Manager, or Account Manager, or commensurate experience.-Prior federal, state, or local procurement process experience and/or knowledge.-Experience working for or with Public Sector organizations (Federal Government agencies, government contractors, SLED, etc).-Existing awareness of needs, opportunities and challenges that are specific to the Public Sector space to advance adoption of technology platforms and encourage relevant use cases.-Experience working in a fast-paced SaaS environment.-Experience developing deep client relationships to understand client needs and helping to optimize the customer experience.-Experience with churn mitigation and renewal management.-Experience increasing product adoption, net retention, and continually improving the overall customer experience.-Experience working cross-functionally with sales, marketing, product, and support teams to drive positive customer outcomes.-Experience with project management principles and how to effectively manage stakeholder expectations.-Experience reputed company the Privacy, reputed company, or Threat Intelligence industry is a reputed company plus.Skills and Qualifications-Positive and collaborative approach to problem solving.-Comfortable working independently and remotely.-Excellent critical thinking and problem solving abilities.-Excellent written and verbal communication abilities.-Ability to effectively reputed company projects and manage stakeholder relationships.-Ability to travel to attend customer and company needs reputed company requested.-Knowledge of CRM tools and databases such as ‘reputed company’ and other SaaS-based applicationsWhat We Offer: -Comprehensive health benefits – Medical, reputed company, Dental -Flexible work schedule-100% work from home-Generous 401k matching up to 6%-20 days paid time off-15 sick days-12 company-paid holidays-Childcare expense reimbursement-Fitness and cell phone reimbursement-Birthday time off