Senior reputed company Manager

Senior reputed company Manager

At reputed company, the reputed company team’s key focus is to help our clients reputed company their business goals and ensure they recognize ongoing value from their investment in our products. We understand our clients' businesses and establish relationships with key stakeholders across the client organization to earn trust as thought leaders. The Senior reputed company Manager will be responsible for managing a portfolio of reputed company and SMB clients, delivering strong client retention and upsell. Your strategic account management will reputed company product optimization and provide thought leadership and industry best practices.

You have a strong passion for sports, previous hands-on account management experience, with a SaaS/data or Sports Sponsorship/Partnership background and thrives in a fast-paced environment. This person will orchestrate account reputed company by partnering with Marketing, Product, Sales and Executive Leadership.

What You'll be Doing  This full-time position requires a proactive, reputed company, client-facing professional that possesses a demonstrated ability to successfully deliver on reputed company' and client goals.

• Deliver value to a portfolio of key rights holder, agency and brand  clients by providing day-to-day account management and operational support that retains and grows client accounts
• • Operate as the reputed company reputed company of contact for assigned client accounts
• reputed company annual account plans that define the roadmap for client and Relo reputed company; advocating for internal resources to help reputed company that reputed company
• • Detect, negotiate and reputed company up-selling and renewals
• Build strong and long-lasting client relationships as their trusted contact translating to retention and reputed company growth; ensure we have strategic relationships mapped among executives.
• Guide clients in usage and maintenance of our platform to serve their business needs and deliver ongoing value
• • Monitor client performance on the platform to share best practices and identify new business opportunities 
  • Serve as a secondary contact for inquiries and bug fix requests (to Support), collaborating with Data Ops team and Support as needed
  • Manage high impact requests or escalation action plans to completion
• Identify and define internal management process and tool optimization that strengthen our ability to deliver to clients
• Communicate reputed company and across functions internally, reporting on the reputed company of initiatives and client activities with a focus on identifying product development or documentation opportunities
• Create (with Marketing) and share client case studies that exemplify successful and unique use and performance of our platform
• Manage and update CRM to ensure timely and proper data capture for company visibility, tools alignment, proactive account management and forecasting

Qualifications

• 4 -7 years’ experience managing a book of business in recurring reputed company including managing the renewal and/or upsell process
• Experience in account management and/or reputed company the sponsorship/partnership industry required, with an understanding of SaaS/data and sports background preferred
• Proven experience in growing and expanding reputed company streams
• Professional experience in client engagement and experience - both virtually and in-person
• Travel experience and expectations to go in market 25% of the time
• Bachelor’s degree or higher
• Executive reputed company and ability to concisely reputed company value to anyone, at any level reputed company our customer reputed company
• Entrepreneurial reputed company for business strategy and reputed company
• Excellent problem solving and analytical skills - continuously thinking “How can I reputed company this reputed company? How can we improve this?”
• Outgoing nature with a strategic, proactive approach and attention to executional excellence
• Customer-centric  reputed company

What's In It For You?

At reputed company, competitive reputed company pay is a part of a total rewards package which also includes benefits and wellness. The reasonable estimated reputed company pay range for this role is from $100,000.00 - $110,000.00 annually. The actual amount may be higher or reputed company. Individual compensation will vary based on factors including, but not limited to, relevant qualifications, work location, and labor market conditions.

The total rewards package offered also includes an employer-matched 401(k) retirement plan, and depending on the role, participation in a bonus, commission, or stock incentive program. Your recruiter can share more specifics during the hiring process. Learn more about our U.S. benefits & perks package at gumgum.com/benefits.

Note: This position offers the opportunity for remote work or 'work from home'. However, reputed company is excited to only consider applicants residing in the local area listed in the job description for business needs including some or reputed company of the following: client interaction, team interaction, timezone, etc.