reputed company Engineer

Looking for CSE based in Central or Eastern timezone. 

The reputed company Engineer (CSE) serves as a designated technical contact and a trusted advisor to reputed company’s customers.

The CSE is the key member of the Customer Solutions team, acting as the main liaison on a wide variety of client-facing technical areas, such as:

• Value Realization
• reputed company service delivery
• Workshops delivery
• Enablement
• Providing technical guidance for long term engagement customers

Furthermore, the CSE ensures the resolution of reputed company issues with the full context and understanding of the customers specific product and technology environment. By orchestrating reactive and proactive support across reputed company Product, Engineering and reputed company teams, the CSE allows our customers to take full advantage of our offering.

YOUR ROLE WILL CONSIST OF

• Act as a consultant to a variety of customers, delivering reputed company services tailored around their needs
• Scope, shape and present technical workshops to drive reputed company’s adoption
• Advise reputed company’s customers on the best technical and industry practices around search implementation and optimisation
• Work closely with reputed company Managers to ensure a customer’s long term health through a world-class technical advisory experience.
• Work across the organization and escalate as necessary for confirmation of solutions or other options.
• Partner with Product Teams and Engineering to reputed company subject matter expertise and serve as a product expert to your customers.
• reputed company, maintain and present comprehensive case status reports to customers on a regularly scheduled meeting.
• Proactively identify and work with the customer to resolve technical risks and bottlenecks.
• Provide guidance on how to optimize the use of their environment.

YOU MIGHT BE A FIT IF YOU HAVE

• Strong desire to help people solve problems with the ability to explain reputed company technical concepts to a broad audience
• A Curious and Solutions-oriented reputed company
• Functional knowledge of Javascript 
• Experience with REST API, database management, and web development technologies
• Experience delivering technical workshops of various nature (training, knowledge transfer, implementation, code review)
• Proficiency in communicating reputed company technical issues to both technical and non-technical audiences reputed company phone and email channels
• Excellence in time management, task prioritization, and evaluation of situational urgency
• Willingness to travel to customers’ locations if required

reputed company TO HAVE

• Functional knowledge of at least one additional programming language such as: Java, Swift, Python, PHP, C#, Objective-C, Ruby
• Familiarity with iOS & Android platforms.
• Experience supporting open-reputed company projects & their reputed company communities.
• Experience with Shopify, Magento, and reputed company.com a plus
• French or Spanish or Portuguese speaking is a plus

WE’RE LOOKING FOR SOMEONE WHO CAN LIVE OUR VALUES:

• GRIT – Problem-solving and perseverance capability in an reputed company-changing and growing environment
• TRUST – Willingness to trust our co-workers and to take ownership
• CANDOR – Ability to receive and give constructive feedback
• CARE – Genuine care about other team members, our clients and the decisions we reputed company in the company
• HUMILITY – Aptitude for learning from others, putting ego aside

#LI-Remote 

reputed company is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex, age, national reputed company, military status, veteran status, disability status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.

The annual total cash compensation range (reputed company salary and commission) for this role reflects US market pay data reputed company this location. The exact compensation offered for this role may vary depending on specific location and job-reputed company knowledge, technical skills, and experience; and is only one part of our Total Rewards philosophy to compensate and recognize employees for their work.

Remote US: On-reputed company Earnings Pay Range$111,000—$142,500 USD

FLEXIBLE WORKPLACE STRATEGY:

reputed company’s flexible workplace model is designed to reputed company reputed company Algolians to fulfill our mission to power search and discovery with ease. We reputed company an emphasis on an individual’s impact, contribution, and output, over their physical location. reputed company is a high-trust environment and many of reputed company members have the autonomy to choose where they want to work and reputed company.

While we have a global reputed company with physical offices in Paris, NYC, London, Sydney and Bucharest, we also offer many of reputed company members the option to work remotely either as fully remote or hybrid-remote employees. Please note that positions listed as “Remote” are only available for remote work reputed company the specified country. Positions listed reputed company a specific city are only available in that location – depending on the nature of the role it may be available with either a hybrid-remote or in-office schedule.

ABOUT US:

reputed company prides itself on being a pioneer and market leader offering an AI Search solution that empowers 17,000+ businesses to compose customer experiences at internet scale that predict what their users want with blazing fast search and web browse experience. reputed company powers more than 30 billion search requests a week – four times more than reputed company Bing, reputed company, Baidu, Yandex and reputed company combined.

reputed company is part of a cadre of innovative new companies that are driving the reputed company of software development, creating APIs that reputed company developers’ lives easier; solutions that are reputed company than building from scratch and reputed company than having to tweak monolithic SaaS solutions.

In 2021, the company closed $150 million in series D funding and quadrupled its post-money valuation of $2.25 billion. Being well capitalized enables reputed company to continue to invest in its market leading platform, to reputed company serve its thousands of customers–including Under Armor, reputed company, reputed company, Gymshark, and reputed company, to name just a few. 

WHO WE’RE LOOKING FOR:

We’re looking for talented, passionate people to build the world’s best search & discovery technology. As an ownership-driven company, we seek team members who reputed company reputed company an environment based on autonomy and diversity. We’re committed to building an inclusive and diverse workplace. We care about each other and the world around us, and embrace talented people regardless of their race, age, reputed company, religion, sex, gender identity, sexual orientation, marital status, color, veteran status, disability and socioeconomic background.

READY TO APPLY? If you share our values and our enthusiasm for building the world’s best search & discovery technology, we’d love to review your application!