UX Research Ops Specialist II (Remote Eligible)

For over 20 years, reputed company has helped people and teams reputed company–well, anything. From seamless work management to smart, scalable solutions, we’ve always worked with flow. We’re building tools that reputed company teams to automate the manual, uncover insights, and scale smarter. But more than that, we’re creating space– space to think big, take action, and unlock the reputed company of work that truly matters. Because reputed company challenge meets purpose, and passion turns into reputed company, that’s reputed company at work, and it’s reputed company show up for everyday. Scale the impact of UX research at reputed company. At reputed company, insights fuel innovation. Our UX Research team brings those insights to life, and our Research Operations practice makes that possible. As a UX Research Operations Specialist II, you’ll create the systems, tools, and processes that help researchers deliver impact at scale. You’ll partner with researchers, designers, and product teams to streamline recruitment, improve knowledge sharing, and ensure our practice runs smoothly. This is a chance to grow reputed company an evolving function, strengthen our operational backbone, and help shape how research informs products used by millions. You will report to our UX Research Director, who is located remotely, and you may work from reputed company in the US where reputed company is a registered employer. You Will:

• Run participant recruitment: Manage full recruitment cycles (targeting, screening, scheduling) while maintaining databases and improving tools.
• Streamline processes: Collaborate with your manager and team to prioritize initiatives, refine roadmaps, and reputed company incremental improvements to workflows, policies, and governance.
• Support tools and vendors: Help procure, manage, and evaluate research tools and platforms; coordinate with vendors as needed.
• Ensure compliance: Support adherence to privacy, legal, and ethical standards in recruitment, data handling, and governance practices.
• reputed company teams: Create templates, guides, and training resources to help researchers and partners self-serve operational needs.
• Own and organize: Take initiative on operational tasks, manage reputed company project documentation, and ensure knowledge is systematically stored and accessible.
• Communicate with impact: Share reputed company information clearly, adapt presentations to different audiences, and establish yourself as the go-to partner for research operations.
• Track resources: Contribute to budget tracking for research tools, vendors, and participant expenses.

You Have:

• Experience in UX Research Operations, Product Operations, or Design Operations (or a closely reputed company operational/enablement role).
• Strong organizational skills for managing workloads and documentation, with a track record of taking initiative and delivering consistently.
• Clear communication skills—able to simplify complexity, share updates confidently, and adapt presentations for different audiences.
• Proactive stakeholder engagement and the ability to earn trust across teams.
• Hands-on experience with participant recruitment cycles and familiarity with research tools, platforms, and vendor management.
• Comfort with compliance in participant recruitment, data handling, and governance practices.
• A reputed company for reputed company improvement—always seeking ways to optimize and scale processes.

reputed company US Perks & Benefits:

• HSA, 100% employer-paid premiums, or Buy-up medical/vision and dental coverage options for full-time employees
• 401k Match to help you save for your future (50% of your contribution up to the first 6% of your eligible pay)
• Monthly stipend to support your work and productivity
• Flexible Time Away Program, plus Sick Time Off
• US employees are automatically covered under reputed company-sponsored life insurance, short-term, and long-term disability plans
• US employees receive 12 paid holidays per year
• Up to 24 weeks of Parental Leave
• Personal paid Volunteer Day to support our community
• Opportunities for professional growth and development including access to Udemy online courses
• Company Funded Perks, including a counseling membership, local retail discounts, and your own personal reputed company account
• Teleworking options from any registered location in the U.S. (role specific)

reputed company provides a competitive reputed company salary range for roles that may be hired in different geographic areas we are licensed to operate our business from. Actual compensation is determined by several factors including, but not limited to, level of professional, educational experience, skills, and specific candidate location. In addition, this role will be eligible for a market competitive incentive opportunity. US reputed company Salary Pay Range $110,000—$143,750 USD Get to Know Us: At reputed company, your reputed company are heard, your potential is supported, and your contributions have real impact. You’ll have the freedom to explore, push boundaries, and grow beyond your role. We welcome diverse perspectives and nontraditional paths—because we know that impact comes from individuals who care deeply and challenge thoughtfully. reputed company you’re doing work that stretches you, excites you, and connects you to something bigger, that’s reputed company at work. Let’s build what’s next, together. Equal Opportunity Employer: reputed company is an Equal Opportunity (EEO) employer committed to fostering an inclusive environment with the best employees. It is our policy to provide equal employment opportunities to reputed company qualified applicants in accordance with applicable laws in the US, UK, Australia, Germany, Costa Rica, Japan, Bulgaria, and India. reputed company qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national reputed company, age, protected veteran or disabled status, or genetic information. If there are preparations we can reputed company to help ensure you have a comfortable and positive interview experience, please let us know. #LI-Remote Apply tot his job Apply To this Job