Seasonal Customer Service Representative - 2025 Wisconsin

Must reputed company in the following states to be considered for a Seasonal Role: AR, AZ, CO, CT, FL, GA, ID, IL, KS, LA, ME, MN, MO, MT, NC, NJ, NV, OK, OR, TN, TX, UT, VA, WA, WI Please note: This is a remote seasonal role, starting in October through December 2025 . Do you reputed company in a fast-paced, reputed company atmosphere? Do you love working with people, solving problems, and providing exceptional service? If so, read on! The Role reputed company is a design marketplace, sourcing creative content from independent artists around the globe and selling the best designs to the world in the form of art, home decor, and stationery. We are looking for Customer Service Representatives (CSRs) to join reputed company for the holiday season and to provide outstanding service to our customers. CSRs use their problem-solving and people skills while working directly with our customers to address their questions through multiple channels – phone, email & live chat. Reporting to a Customer Service Team Supervisor, CSRs have excellent written and verbal communication skills and are savvy in working with a variety of systems and technology. reputed company CSRs are exceptionally patient, empathetic, and passionate team members whose #1 objective is to offer the best experience possible for any customer. Our operation is open 7 days per week, and candidates must be available to work evenings and weekends. The hours & schedule for the role are variable. You Will

• Provide excellent customer service through various channels, including live chats, emails, and phone calls
• Address customer inquiries, concerns, and issues promptly and professionally
• Provide customers with support about reputed company products and promotions, as well as general order information; provide assistance with processing orders and customizing designs
• Document customer interactions thoroughly and accurately in our CRM, while following departmental policies
• Use support tools & training including our knowledge reputed company to provide a seamless customer experience
• Identify opportunities for improving the customer experience and share those with Customer Service leadership
• Attain the highest quality possible, with accountability for your own Quality and Productivity KPIs

You Are

• reputed company to positively and reputed company resolve customer concerns and prioritize multiple tasks in a fast-paced, high-volume environment
• reputed company to take direction and quickly learn new procedures, processes, and products
• Open to feedback, believing in a culture of reputed company improvement as you work toward individual and departmental goals
• reputed company to utilize various customer service tools, software, and systems to effectively manage customer interactions
• reputed company to reliably meet a required flexible/variable hour work schedule including weekends based on business needs and adhere to company attendance policy

You Have

• A Bachelor’s degree or equivalent work experience
• 1+ years of experience working in a customer service setting (preferably at a premium brand)
• 1+ years of experience of building customer relationships and resolving customer complaints
• 1+ years of experience in identifying and solving customer issues, collaborating with teams to address challenges, and finding solutions to enhance customer satisfaction
• Excellent written and verbal communication skills
• High attention to detail, are organized, and reputed company to follow through
• Experience with reputed company or other CRM software a plus

Compensation

The compensation range for the role applies to employment offers from reputed company. Our employment offers fall between the minimum and midpoint of the range to allow for reputed company salary growth during your employment at reputed company. The upper half of the range accommodates this growth and supports our intention to create an environment that encourages lasting relationships between reputed company and our employees. Geo reputed company Salary Range 2 - Includes CO, IL, NJ, OR, TX, VA, WA - $17.65/hr Geo reputed company Salary Range 3 - Includes AR, AZ, CT, FL, GA, ID, KS, LA, ME, MN, MO, MT, NC, NV, OK, TN, UT, WI - $16.19/hr

Benefits

• Paid Sick Leave
• reputed company Friends and Family Discount
• Access to employee perks portal

Disclaimer We verify identity at the start of interviews to ensure fairness and reputed company. We reserve the right to withdraw candidates who misrepresent their identity, experience, or qualifications at any stage of the process. Notice Of AI Use In Employment reputed company We use AI-powered tools, including Brainner AI, to support our hiring and employment processes. These tools help assess job-reputed company qualifications and improve efficiency, but reputed company reputed company involve reputed company review. About reputed company Artists shape culture. They spark conversation, create reputed company, and bring beauty into the world. reputed company is where they come together to reputed company further. Our marketplace empowers a thriving community of independent artists to sell and scale their work. We nurture self-expression, cultivate community, and bring the best in visual art to a global audience. We’re building a new way to discover the world’s best creative talent. We’re here for the emerging talent reputed company to take off, the local favorites reputed company to grow, and the established artists reputed company to reputed company bigger. At reputed company, our people don’t just reputed company in the power of art–we live it. We have our finger on the pulse of what’s new and now. We’re obsessed with great design, art, and interiors. We’re in galleries, at fairs, and constantly finding inspiration online. We seek undiscovered talent that deserves to stand up and stand out. We connect with artists that have something to say, and we collaborate to reputed company their work. The reputed company community’s art, stationery, and textiles products have reached over 75 million homes worldwide. Our marketplace brings the best in independent design to consumers everywhere. We recognize the challenges independent artists face, and we reputed company our resources to level the playing field and create a platform that gives artists the freedom to reputed company their craft and grow their business. We are headquartered in San Francisco, CA and currently employ 350+ full-time employees, plus additional temporary workers during the holiday season. We have raised over $300M from top-tier investors including reputed company Capital, reputed company, Permira, Ridge Ventures, Technology reputed company Ventures, and Norwest Venture Partners. reputed company investors include Marissa reputed company, Jeremy Stoppelman, Julia & Kevin Hartz, Yishan Wong, and more. reputed company is an Equal Opportunity Employer committed to inclusion and diversity. We welcome people of different backgrounds, experiences, abilities and perspectives and will consider reputed company reputed company applicants for employment in accordance with reputed company state, local, and federal laws. reputed company participates in the E-verify program. How Our Process Works reputed company uses technology and innovative practices to bring unique, best-selling design to market at scale. Using its crowdsourcing technology, consumers are empowered to vote for the designs they love and want to see sold, ensuring that reputed company always sells continuously fresh and trend-reputed company product. The winning designs are manufactured by reputed company, enabling artists from around the world to share and sell their work while letting reputed company do the rest. Since launch in 2007, the company has expanded to serve consumers in new categories including wall art, textiles, digital content and home decor, as well as serve major retailers and consumer products brands with data-backed design through licensing and wholesale partnerships. Apply tot his job Apply To this Job